Bintan Exotica Resort By Waringin Hospitality

First of all, the staff was really, truly wonderful. Everyone from the manager to the lovely people in the restaurant were so nice and accommodating. They really did everything they could to make our stay comfortable and enjoyable. The food was really delicious, and so many things to try. We loved it! The mangrove beach was lovely. When the tide comes in, there is a very long stretch of shallow water going out with extremely calm water, so it is nice and peaceful. The large beach area in front of the pool (where there is a wider stretch of sand) has a lot of natural debris and really wasn't pleasant. There had been a few big storms before we arrived which I think stirred everything up (and also made the pool unusable for a couple of days). The resort is not a place of pure sandy beaches to sit on all day, but the rugged beauty of the mangroves right on the beach and the perfect, clear water really set it apart from other larger resorts. It is quite special. Since the resort is still fairly new, there aren't a lot of activities. It is more a place for a short getaway, where you are happy just to relax. It is very peaceful. There is also a little menagerie of animals at the resort - the resort bunnies and chickens. There was also a beautiful little cat and her kittens, which honestly was my daughter's favorite part of the stay. We were very happy with our stay!

Some small growing pains for a fairly new resort, but they are working through them.

Staff are friendly and accomodation was quite relax and clean

Overall very good. Woth what we paid for Food choice need to travel far to reach any of restaurent

This resort truly delivers what one would expect from such a destination. I was delighted to have a unique travel experience, distinct from the usual city vibes. The staff at the resort are outstanding. Even though my vacation was brief, I left feeling at peace. The ambiance reminded me more of a village than bustling city shopping centers. Its distance from the city provides the tranquility and serenity I was seeking. It served as a reminder to slow down and embrace a more zen-like approach to life. :)

All staff was nice and really helpful... don't afraid to ask, simply the best resort i ever stayed Need to give 5 more stars... my rating is 10/5 ❤️❤️

Nothing

The greatest aspect of the property is the people who run it. From the manager Inselson, to Fina, Okto and others made us feel like a family. In terms of facilities - the layout, the swimming pool, the mangrove trees - together they made for a great mood. The Joglo cottage we stayed in had outstanding decor, and was the perfect setting for our couple experience. And not to forget the half-bust man, who make for an intriguing sight in the night, with sea waves lashing around him. :-)

It’s work in progress. So, it’s possibly a bit unfair to say “didn’t like”. But they have a bit of finishing work going on at one end of the property. Once done, I expect that section to look as great as the rest of the property.

Staff was very very friendly ⭐️⭐️⭐️⭐️⭐️ Location was quiet, peaceful, very good for relaxation. Cottage was comfortable ⭐️⭐️⭐️⭐️⭐️ Nice beach, and beautiful surroundings.

+The staff is the very best! Everyone I interacted with was very kind and accomodating. Great breakfast (huge menu served over lunch + dinner), gorgeous grounds and landscape, many nice spots to sit and relax, the rooms are clean and nicely decorated. The ocean was clean and swimable. Quiet atmosphere.

-I was disappointed because the pool and beaches were not usable when I was there (still areas to sit and look at the water and places to swim easily). The pool was very green (they said it was safe to swim but I wasn't sure), one beach had construction (when this is finished this beach will be very nice), and the other beach had a ton of seaweed and a bit of trash. Once these things are resolved, I believe it will be a perfect place.

The location is nice if you would you see more of the island and get outside the “resort” area. The surrounding beaches are nice - we swam in the ocean and enjoyed the pool area a lot. We also biked (complimentary) to the top of the peninsular so it was nice to see the local area. Everyone is very friendly. The restaurant is great, the food is delicious and the staff were all very friendly. We love the beachfront villa for a more rustic experience. The mangrove park is stunning and there’s beach hammock chairs right above the water to relax in.

We enjoyed the realness of the facility - we didn’t mind a longer dinner wait when the restaurant was busy. We brought snacks as the shops nearby have limited supplies. It would be great if the ground staff started to remove some of the rubbish that builds up around the mangroves. This resort has so much potential!!! Bring earplugs if you are sensitive to noise as the night fisherman are going out to sea during the night.