Bintan Exotica Resort By Waringin Hospitality

The staff were exceptional in their service. Room and bathroom were clean! You can rent a cot for a fee, comes with mosquito net and changing table, my baby slept so well. The food was fantastic too, we loved the beef rendang fried rice and Padang style crab. The staff were very understanding in helping me store ice packs for my breast milk cooler. It was lovely to walk around the resort with my baby, there’s a network of pavements you can use the stroller on (albeit a little uneven at some places). The beach was clean and the water was so clear! Low tide is nice for a little walk on the beach. Though the resort is situated on a stretch of mangrove beach, the part in front of the palm beach villas is sandy. It was quiet when we went, not many other guests. A special shout out to Flora who was attentive to our needs.

The car ride from BBT terminal is long and windy, though the drivers tried their best to make the ride safe and comfortable! The room’s floorboards would creak at some parts when stepped on - to be expected for a wooden house, but it did make it challenging (not impossible) to creep around when baby was asleep.

Bintan Exotica provides a unique experience as it feels that you are getting a more real feel of Bintan from the coastline which is lined with mangrove plants to the rooms to the views of the fishing boats nearby. The food is also wonderful, particularly pleased to have a choice of Indonesian lunch and dinner options so a big thanks to the chef. But it is the staff who make the stay even more enjoyable with their smiles and all-round great customer service. I wanted to just chill and completely relax after a long flight from the UK and my time at Bintan Exotica allowed me to do that.

The sea water was nice and clear. Beds were comfortable

The room we stayed had a few steps down to the toilet. Could be quite dangerous.

The resort was amazing, we had our own villa facing the beach with everything we needed. The food at the resort was great, particularly the fish dishes. The pool was lovely and clean facing the beach which was beautiful for sunset. The best thing about the resort was the staff, they helped us at every opportunity and were all lovely and welcoming. We couldn’t recommend this more to someone wanting a quiet and relaxing stay in Bintan.

Outstanding customer service.

Overall the stay at the hotel was very good, the staff were friendly and kind, and the restaurant at the hotel had a large variety of food. The rooms were also very nice and the beds were very comfortable. There are swings in the hotel and the hotel has a nice beach place with a breathtakin view and the swimming pool also has a nice view.

Excellent staff quality

It is remote and since it is not peak season, it is almost exclusive to us. The villa is also very nice and comfortable. The staff is amazing!

Breakfast selectionis a bit limited but understandably so as we are the only guests.