Buoy Haus Beach Resort St Thomas Autograph Collection

We ate at the salt shack best lobster and ambience. Then we had sushi at sugarfin with Mrytle and she was the best! Beautiful scenery and hospitality is amazing.

We have been waiting over an hour for towels at the beach and they don’t have anymore. Also, there are no more beach chairs so it would be great if they could get more of both.

Wendy and the team at the pool were fantastic. Super attentive and super helpful. Cassie, Debra and Deshelle and rest the bar staff were amazing as well.

Truly remarkable experience. Hotel and staff made my stay unforgettable. Staff at the pool welcoming and attentive. Wendy, the pool supervisor, went above and beyond to make my stay comfortable and relaxing. One of the best experiences I had.

The team supporting Buoy House was excellent—responsive, friendly, and genuinely trying to make our stay enjoyable. Communication before and during the trip was smooth, and the team clearly cares about guest experience. The pool supervisor Wendy did all that he could to get us a seat by the pool when there were limitations, and Deborah always made sure you had any food or drinks that you needed. That said, the property itself does not seem supported at full capacity. Certain aspects of the hotel felt under-resourced for the number of guests it can accommodate, which impacted overall comfort and functionality during our stay. With better infrastructure and property-level support, this could be a truly standout destination . In short: great people, but the property needs more operational backing to match its potential.

We have had a wonderful time at The Buoy House! The property is stunning and has a great bungalow type of vibe. Everything is right at your fingertips. Wendy, the Pool and Beach Supervisor was truly outstanding. He hustled the entire time - never stopping and made sure guests were taken care of. Such a great guy and great smile that greeted you every day! Kaliah, bartender at Sugarfin, was also outstanding - she hustled making drinks for everyone - on the beach, at the restaurant. She was a such a delight and really took care of the guests as well!

Wendy, Pool Supervisor provided the bet experience he is the reason we go to the pool - such a nice guy and took time to check on everyone’s well being. Great Job

Wendy the pool supervisor took great care of us after a booking issue with the cabanas. He made a disappointing situation much better with exception customer service.

We have had the most lovely Christmas vacation at Buoy Haus. The property is so beautiful and the staff has been really great. Especially our waitress, Shany at Sugar Fin restaurant. She was incredibly sweet and helpful, even though she had to come in on Christmas Day when she was not scheduled to work. She totally rescued the team when they were understaffed that day. Really enjoyed all the amenities. I went to a really fun little class that was so thoughtfully prepared. We enjoyed the fire show and the backyard BBQ at Palm Court. Everyone has taken really good care of us. We brought our pet dachshund on our trip and everyone has been so accommodating and sweet about him. They have given us a truly lovely and beautiful Christmas memory that we will cherish forever. The rooms are very nice and I especially like that they are in small cottages along the property. It makes it feel really intimate and special not like a big conference hotel. We’ve had a fantastic vacation. I would recommend this to anyone wanting a really lovely beach vacation in St. Thomas. Thank you Buoy Haus!

Cute idea! Setting intentions is great for calling in the new year. Very thoughtful and sweet lady at the booth! Thanks!