avid hotel Fort Payne by IHG

Everything was perfect 👍😁

Nice new, modern building and decor. Cool vibe. Very nice staff. Large lobby with several lounge areas, which our group used. Our room was spacious and comfortable. Easy in/out, close to the highway.

The manager has a can't touch me attitude im the sheriff in this town

Everything

Staff was great. Friendly.

I was awaken this morning at 3am to ants biting me. I turned on the light and had some on the bed. Had a few nights on my arms and face. I went into the bathroom to inspect myself for more when I noticed a trail coming through the shower. I'd like a refund if possible. I didn't want to wake my friend, move all our stuff, just to check out in 5 hours, so I alerted the staff in the morning upon check out. I accidentally left my watch at the room and the hotel called to inform me, I asked if they could ship it back to me, but they said no....I'd have to pay for a label and mail it to them. That's fine! I expected to pay for the label BUT having being bitten by ants a few hours earlier I may have expected the staff to go the extra mile for me and ship it back at no cost....but alas ...they did not.... Can I get a refund for the room please?

We liked the location, the friendly staff, the cleanliness, and the breakfast (good choices and delicious). Also the lobby area.

The room is on the small side, but efficiently arranged. There was only one chair. The small sitting bench was very uncomfortable, so one of us had to go out to the lobby to read and work. Luckily the lobby was big with lots of seating choices.

Bathroom was dirty. Shower floor was very dirty.

Plenty of parking . Nice TV. Ok breakfast.

A new attempt at a "modern hotel " by someone who never stayed in one. 1 office chair to sit on , no other. Tiny desk. Leaking shower door. Noisy AC . Fancy shade that didn't keep the sunlight out.