Grand Hyatt Deer Valley

I did like the fact that the property was new and the rooms are very well appointed. The coffee shop is great.

The fact that the music is on in the courtyard or by the pool so early in the morning waking people up, is a bad move. Perhaps wait till 10 AM or 11 AM. The sound from the ground level echoes up into the rooms much louder Also, you should not allow guest with dogs on the same floor or in the same building for that matter, as guest with no dogs. I had a dog barking next to me for four hours in the morning and it was awful. I called the front desk. Nobody did anything about it. They could hear the dog barking on the phone. And did nothing about it. This is a real turn off. I have had dogs my entire life and would never leave a dog in the room that long. If you have a barking dog it ruins everybody's stay except the selfish people that leave the poor dogs sitting in the room barking. Everyone has to suffer because of one bad dog owner. This should not fall on to those people who are trying to enjoy their stay in peace and quiet paying top dollar for a luxury experience. This cheapens the entire experience and quite honestly ruined my stay. Also the food was very expensive in the restaurant of the lobby ( $20 to add chicken to a Caesar salad ... a salad for $48 That's not room service??) . also, I reserved a specific room and when I checked in the concierge or the check-in person tried switching my room and I caught it. I also felt like staff was not up to snuff and was struggling.

Very clean and grand, beautiful outside and inside. The bed was comfortable and the views would’ve been outstanding without all the construction.

Lack of self parking and being required to use the valet, the construction took away from the experience because it was on 3 of 4 sides, our WiFi didn’t work 2/3 days there (and our phones were in SOS mode up in the rooms) while being charged for a resort fee that included premium WiFi. Additionally, we weren’t allowed to use the bellhop cart without a bellhop with us, we understand it’s hotel policy and a great service for some, but not everyone wants to pay for things they can do themselves (tipping every time you valet/use the bellhop cart). Not accepting cash at any place in the hotel made it difficult to even get cash to tip anyone.

Dissapointed! The first surprise was that there was no parking. You have no choice but to valet for $50 per day. This is a joke because this particular hotel is in the middle of no where! They call it Hyatt deer valley, but really its 15mins from deer valley by Jordanelle resevoir! When i think of valet, I think of downtown! Places where parking would be a problem, they simply did not use any of their footprint for parking; and we pay the price! This is the kind of place that will nickle and dime you to death! You're better off staying at one of the lodges! My biggest gripe is that the bed is very uncomfortable! It is way too soft and offers no support for your body! I'm only 180lbs, and I could only imagine a larger person trying to sleep on it. My wife and I got no sleep, constantly turning trying to ease our sore bodies. I do not recommend. I think this place is over priced and not looking out for their guest's. I will say, that the place is absolutely beautiful! Very nice pool, lobby and fitness center. They also have a restaurant and a coffee shop. I asked the mgr. When I checked in if they had coffee, and he sent me to the coffee shop in the basement, but it was closed at 5pm

Would recommend! Really beautiful resort!

The room service and the pool were excellent. Everything was exceptional.

I wish my stay was longer there

Such an incredible hotel. The service was great, everything was clean, the views beautiful

This property was absolutely stunning and the perfect place to retreat, relax, and rejuvenate. We are especially grateful to the front desk team: Carter and CK for taking such great care of us and anything we needed throughout our stay. The minute you drive up, the valet staff: Ross & Delores were the warmest welcome and made us feel right at home. We can’t wait to come back soon- thanks for an incredible experience.

Very pet and children friendly, wonderful property

Great, exactly what we were looking for.

There are so many areas to just chill and relax. The catering was great because it wasn't over the top. Just don't book through a 3rd party app because they'll say you never paid and you'll go through hell paying again and trying to get refunded.