GR Solaris Lighthouse Los Cabos

Thank you Solaris Lighthouse, I enjoyed my time with you, however, there is substantial false advertising in your promotion. There was no lighthouse, construction was substantial...and the noise was ubiquitous. The staff, with exceptions was distant and aloof. The fellas at the pool bar were playful and helpful. Bruno, in the resurants, was professional and very welcoming. We might return after the work is completed. Perhaps a reduction in price would have been appropriate Gracias, Solaris Lighthouse. Disfruté mucho de mi estancia con ustedes; sin embargo, su promoción contiene mucha publicidad engañosa. No había faro, las obras eran considerables... y el ruido era omnipresente. El personal, salvo excepciones, era distante y distante. Los chicos del bar de la piscina eran simpáticos y serviciales. Bruno, en el restaurante, fue profesional y muy amable. Podríamos volver después de que terminen las obras. Quizás una rebaja en el precio hubiera sido apropiada.

Property & rooms clean. Renovations happening, closed restaurant/ bars and a couple of elevators not working. Sit down restaurants great food, buffet had delicious fresh seafood, rest of buffet average. Friendliest staff yet!! Especially Zarel, Jorge and Edgar. I felt very safe at the property

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Was a great value for the week no complaints

GR Solaris Lighthouse is a reasonable budget all-inclusive option for staying in San Jose Del Cabo, however, several things could have been improved. For starters, the lighthouse part of the hotel (arguably the coolest aspect of the hotel and one of the reasons we chose this place) was closed for renovations and this was not advertised prior to booking. To go along with this, the hotel hid this fact by stating 'the elevator is broken so the lighthouse is closed until it is fixed'. We stayed for a week and the elevator never got fixed so they openly lied there. Our room was a deluxe room with ocean view which was very clean and had a great bath tub... until we tried it on our third day to which the hot water tap was brown. Upon calling about this, they suggested to run the tap until it was clear but it never became clear and had a yellow-ish tint, highly disappointing considering we upgraded deliberately to use the tub. The main buffet restaurant was also not great regarding the food but probably as expected as budget all-inclusives go. The Mexican and Italian restaurants were better but the required dress code enforcement was inconsistent (I was refused entry wearing open-toe sandals only to come back with 'correct' footwear to see that the hostess had let in numerous groups with flip flops on, extremely infuriating!) Overall, not a terrible stay but certainly not a 4-star experience in which it is advertised for. We won't be staying again.

I travelled with 6 family members, 2 adults (50ish) 2 young adults (20ish) a teen and an 11 year old. We found the trip good. Rooms were clean, pool was fun, good music and entertainment around the pool and the staff were very attentive for the most part. The first night was hosted close to the lobby. It had the beat Mexican feast and Mariachi band and live entertainment. The buffet was ok, with plenty of food, fresh fruit and desserts but got old quickly. Wish there was more to do for the young adults in the late evenings.

Had no hot water first 3 days

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Quiet, right on the beach. Clean facility.

I didn't like that there was no hot water not in the shower not in the hot tub and this was not told before when we checked in. We stayed there five nights with no hot water lukewarm at best. Front desk was rude about returning our towels and acted like we stole them. The resort needs to work out a few issues and then it will be nice. The fiesta night dinner was gross it was like all weeks leftovers. It was fairly empty the week we stayed April 22nd through the 27th