Bloom Hotel - GK2

The location of the hotel is good and central to most sites and very accessible.

The air conditioning did not work the first night and we had to shift to a new room the following day.

Fantastic location in a safe neighbourhood with great places to eat and drink just a short rickshaw ride away. Comfortable rooms, nice decor and nice extra touches in the lobby like free coffee and vending machine. Overall good value for money.

The breakfast was a bit lacking in choice and quality - also wasnt available until quite late in the morning. And the free coffee machine was often out of action. Rooms also a tad small and sometimes had a weird smell. There was a concerning incident whereby a male member of staff opened our room whilst we were inside. He was trying to help another guest but had got the room number wrong. We spoke to the general manager who took the incident very seriously and refunded us one night’s stay. However… he also promised to upgrade us for the rest of our stay - without checking if there was availability to do so. There wasn’t so he quietly changed the offer to just upgrading for one night which was disappointing and short sighted. He was also quick to blame the staff member and not their own hotel protocols (master keys should be used sparingly)

Cleanliness. Good staff.

All is good

Everything was superb

Only there was no fridge in the room but remaining this was superb

Great staff and good location as its maybe 100 metres from the Metro station

Quite a busy road so take ear plugs Rooms are fairly basic Breakfast was 470 rupees or so and not worth it in my opinion

Hotel Staff is nice very friendly and try to help Breakfast is warm and delicious but limited and not a buffet breakfast

Lift is not comfortable and not like a hotel it is more like a House lift so it is quite uncomfortable. Also due to booking.com mistake only one breakfast was booked and i had to pay 465 rupees every day for my mother for breakfast which was disappointing