Hotel The Pearl, City Center - Traveler's Choice Award Winner for 2025

hotel was decently clean although a bit older. it was a comfortable enough stay for a short stay. I also want to note that the receptionist during checkout was kind, which I appreciated after a mixed experience

I booked this hotel based on the reviews, but it didn't quiet live up to the expectations. Transportation was a challenge, Ubers often took 10+ minutes for someone to accept the ride. the street out front is very congested and drivers don't seem eager to come to this location. The receptionist who checked us in was not very friendly and while I initially brushed it off, a later interaction made it hard to ignore. Breakfast is extremely limited with basic items like papaya, toast and a banana brought to your room. All the other hotels we stayed at had a large breakfast spread and a dining area. After placing a breakfast order, I received a call back asking what I wanted for breakfast from the initial receptionist. When I tried to clarify to avoid a duplicate order, the receptionist abruptly yelled at me saying "what do you want!" I was shocked to be spoken in that way as a paying guest. Maybe in your culture its okay to speak to a woman like that, but not a paying woman in your hotel. It made me seriously consider leaving early, but with only one night left and a tight schedule, we stayed. I had my husband take all future calls as I refused to speak to that man. My husband even tried to ask him a question later and one of his sweet staff members understand his question right away and tried to help, but the receptionist kept interrupting him as he continued to say the wrong thing until we could finally get him to understand. Your receptionist needs hospitality training if this hotel wants to keep guests happy.

La camera era pulita e spaziosa. Hotel in posizione ottima per visitare la città.

Worst hotel I have ever stay in my life

駅から歩いて行ける距離

トイレの水が流れず大変でした

Very good rooms and competitive price. Friendly staff. Complimentary snacks

In front of trafficked road

Great hotel, rooms very clean , staff helpful. Definitely recommend.

Nothing

Śniadania wyśmienite, miły, pomocny personel

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