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8.2 / 10 Guest Rating

Muscatel Roma - 400 Mts from Mall Road

28 Gandhi Road Limbugaon, Darjeeling, in

Muscatel Roma - 400 Mts from Mall Road - main view

About the Property

Convenient Location
Located just 400 meters from Mall Road, Muscatel Roma offers a prime spot in Darjeeling, close to popular attractions like Tiger Hill and the Himalayan Mountaineering Institute And Zoological Park.

Comfortable Accommodation
Enjoy a comfortable stay in the 3-star family rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Exceptional Services
Experience top-notch services including a restaurant, room service, and a 24-hour front desk ensuring all your needs are met during your stay at Muscatel Roma.

Ready to experience a delightful stay in Darjeeling? Book your room at Muscatel Roma - 400 Mts from Mall Road now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
Luggage storage
Ironing service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the property does not accept reservations from local residents A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent200 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the professional staff.

Categories

Cleanliness8.4
Service8.3
Location8.4
Room Quality7.8
Amenities8.4
Value for Money7.8
Food and Beverage8.4
Overall Experience8.1

Select topics to read reviews

M
ManishinIN
Verified booking
couple
Standard Room
Stayed in Mar 7, 2026

"Good"

2.0

Staff and housekeeping

I booked a room in roma but at the last moment they changed my hotel on their own and gave me a room in muscatel busan which was really disgusting. Avinash explained everything and handover to aniket who never asked us about my comfort. I paid almost 7000 inr but they don't even make a towel animal on the bed for a newly married couple even after i request. They shouldn't change my room and they gave me room from where I can't see anything outside. Westage of money. I will not recommend this hotel to stay

Helpful?
K
KhusbugbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 26, 2026

"Must choose this property if you wanna be close to the main market."

10.0

The rooms are neat and clean. Staffs are very professional

Nil

Helpful?
S
SachininIN
Verified booking
couple
Standard Room
Stayed in Jan 21, 2026

"Good"

6.0
Helpful?
A
Aditya nathinIN
Verified booking
couple
Standard Room
Stayed in Nov 22, 2025

"Good"

1.0
Helpful?
M
MadhusudaninIN
Verified booking
solo traveller
Standard Room
Stayed in Jun 17, 2025

"Good"

7.0
Helpful?
S
SusangbGB
Verified booking
solo traveller
Standard Room
Stayed in Feb 12, 2025

"Damp and cold"

5.0

Clean. Comfortable bed. Pleasant reception staff. Location convenient to the mall, cafes and restaurants.

Would have been a much higher score but the room was damp (mould all over the ceiling)and very cold; the only way I could keep warm was in bed with a double layer of duvet plus a blanket. I asked for a heater (for which I was willing to pay extra) but none could be found which were compatible with the sockets. This spoilt my stay in Darjeeling, and I left feeling quite ill, and with my breathing affected. This room is not suitable for occupation.

Helpful?
S
SumitinIN
Verified booking
young couple
Standard Room
Stayed in Jan 16, 2025

"Passable"

5.0

Rooms are very cold, Room heater should be provided.

Helpful?
U
UttaminIN
Verified booking
with friends
Standard Room
Stayed in Jan 8, 2025

"Exceptional"

10.0
Helpful?
Y
YeshilwinIN
Verified booking
young couple
Standard Room
Stayed in Jan 5, 2025

"Other guest was very loud with speaker on till 3am and they was no staff present when I went to receptions"

1.0

Yes but staff need to be little more cooperative and be good at their work other guest was making noise till 3am no staff was there

Helpful?
A
AliciagbGB
Verified booking
young couple
Standard Room
Stayed in Nov 19, 2024

"Cold, uncomfortable and mould ridden"

2.0

The only positive about this accommodation was a helpfulness from the staff. In particular the gentleman who got us an extra towel as there was only one in the room.

Despite other reviews, our stay was sadly not so great. We booked the deluxe Queen room but on arrival there was a lot of mould in the room and it was very damp and cold. The bath mat was also soaking wet. Luckily, there was another room to move into although lower grade with a less desirable view. This room was also cold, the windows provide no insulation and there is no option of heating at all. All they could offer was an extra blanket. Because of the cold, the bathroom floor is always wet - a squeegee would be really useful here. Most importantly, the bed was so uncomfortable. We had an old mattress and you could feel every metal spring. All of this was made worse by the fact we were forced to pay a higher rate for the “deluxe” room on checkout, as this was our original booking. When we explained about the mould, it wasn’t taken seriously and they said we needed to pay for what we booked. Not great customer service and wouldn’t recommend staying here.

Helpful?