Spacious 5BR - Coop Live & Etihad - Pool Table

Facilities were great Bedrooms clean

Needs more cutlery There are no mirrors in the room to get ready, But other wise great

The property was very clean on arrival and the instructions around entering and leaving were very straightforward.

The beds were extremely uncomfortable, the pool cues were all damaged and the shower facilities were at best acceptable.

It was in an area that was close to site.

There was several issues with the property. 1. The shower water was leaking through the bathroom floor onto the kitchen worktop close to the cooker. 2. There was no hot water on arrival, and was then informed it would take two days by maintenance to resolve this issue. 3. There was visibly soiled stains taken from the "clean" towel box from the cupboard. 4. The place felt generally unclean throughout. Our team ended up only staying the first night as it was to late to change. I contacted Cefas in the morning the next day to be told they didn't have any properties to change to and they would resolve the issue as swiftly as possible. The only thing swift was the lack of communication there after. They are now with holding the refund that I have requested back through the appropriate channels.

Great space, nice sized rooms and plenty of beds. Easy wifi connection, lots of space for storage like draws and wardrobes. There were enough plates and cups and cutlery for all of us. It has a really nice homely feeling. The pool table was a lovely addition although we didn't get a chance to play 😃

Beds do need to be replaced as they seem very worn out and noisy when we turn in our sleep but the blankets kinda make up for it as they are clean and warm so you get this comfortable rest. Thermostat may need batteries replaced before heating works but I didn't have the time to go out and buy them to check if the radiators would come on... Shower in middle floor is extremely tiny and none of us could get the water temperature warm... it was steaming hot so everyone just used the top floor bathroom which was decent I feel it does need a bit of tlc maybe new beds, bigger sinks and maybe some mirrors in the bedrooms would help

Nothing special.

The property was very much basic. It looked way better in the pictures. The bathrooms weren’t properly clean, the beds weren’t properly made up and the duvet covers were so twisted; like they weren’t ironed. The Tv images wasn’t bright at all Also it’s not a very good location, it’s far from town and even shops where you could get basic things

Location good, easy access to city centre.

On arrival, keys didn’t work with an over complicated key and door opening process. On calling them it took forever to convince owners and we had to send video evidence through a fiddly process. In the end after more than 45 minutes, they sent someone in a taxi with another key who, with some unconvincing responses used their key to get in. They wouldn’t admit the issue and left us not convinced we would be able to go out or back in safely. Cleanliness is questionable. Dodgy sockets, wouldn’t trust it around children. Bathrooms were full of significant wear and tear on arrival. Once in, for our group only being there one night it was ok. We agreed a 1 hour late checkout due to problems but the cleaner still turned up early and sat outside the door.