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7.8 / 10 Guest Rating

Hotel Castillo Del Mar - 5 Th Ave

Calle 26 Norte ESQUINA 5TA AVENIDA, Playa del Carmen, mx

Hotel Castillo Del Mar - 5 Th Ave - main view

About the Property

Luxurious Accommodations
Hotel Castillo Del Mar - 5 Th Ave offers 5-star luxury in the heart of Playa del Carmen. Each air-conditioned room is equipped with free WiFi, a flat-screen TV, and a private bathroom. Some rooms even feature a balcony for stunning views.

Prime Location
Situated just minutes away from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal, our hotel is the perfect base for exploring the area. With Playa del Carmen Beach and the city centre within walking distance, guests can easily immerse themselves in the vibrant surroundings.

Exceptional Service
Our dedicated staff at Hotel Castillo Del Mar - 5 Th Ave is committed to ensuring guests have a memorable stay. From providing local area information to offering assistance at the reception, we strive to make your experience seamless and enjoyable.

Experience luxury and convenience at Hotel Castillo Del Mar - 5 Th Ave. Book now for an unforgettable stay in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Express check-in/check-out
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good44 verified reviews
AI Summary

Guests highly rate the great location for exploring and frequently praise the room cleanliness in general.

Categories

Cleanliness5.9
Service9.4
Location9.9
Room Quality6.9
Amenities5.9
Value for Money6.9
Food and Beverage9.4
Overall Experience7.9

Select topics to read reviews

H
Hugo MichelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Good"

1.0

Nada la verdad la atención de la chicas en un principio muy bueno

La actitud de no se quien sea el dueño o lo que sea al decirle que está infestado de hormigas en la cama y el baño se molestó al pedir mi reembolso ya que no me quedé por obvias razones horrible jamás regresaría a ese lugar ojalá ustedes tampoco lo hagan

Helpful?
O
OrtizmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

10.0

El espacio y el lugar muy buenos

Helpful?
G
giuliaitIT
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Very Good"

7.0
Helpful?
U
Ursula GuadalupearAR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 2, 2026

"excelente lugar muy buena atencion"

10.0

me encantó el trato de la recepcionista, muy amable y atenta durante toda nuestra estadía. nos gustó la ubicación del lugar, cerca de la playa y buena zona. definitivamente volveríamos

Helpful?
M
Marie-HélènemxMX
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Exceptional"

10.0
Helpful?
B
BrentcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 7, 2026

"Excellent"

8.0
Helpful?
E
EdgardoclCL
Verified booking
couple
Standard Room
Stayed in Mar 6, 2026

"Exceptional"

10.0

Excelente lugar, recomendado

Helpful?
I
Iscar RobertomxMX
Verified booking
couple
Standard Room
Stayed in Mar 3, 2026

"Ratas"

8.0

Nos cobraron un impuesto adicional

En el día siguiente a mi llegada me cobraron un impuesto según ellos de 859

Helpful?
M
MichelleusUS
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"estancia incómoda"

3.0

las camas súper incómodas, tuvimos que pedir que nos cambiaran las almohadas, había cucarachas en el baño, la ducha perdía agua y se metía hasta la cama del cuarto, la puerta para salir de la habitación no estaba bien medida, por lo que entraba todo el ruido de afuera (incluyendo a vecinos gritando de planta a planta a las 7am), nos cobraron de más tras volver a reservar con ellos en persona, espero que booking haya recibido los 17$ extra que dijeron que tenían que pagar

Helpful?
O
OlivierfrFR
Verified booking
couple
Standard Room
Stayed in Feb 9, 2026

"bien"

8.0

pour une nuit en dépannage retard d'avion, petit hôtel sympa bon accueil bonne literie, un peu bruyant mais c'est normal sur la cinquième avenue

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