Modern 2 bedroom flat, SE6

Absolutely nothing.

Please, whatever you do, do not book this property. The host did not contact us once throughout this entire ordeal, not the day before arrival, not on the day of arrival, nothing. We had to chase them every single time. It was only after we went out of our way to contact them that they suddenly told us there was a “problem” with the flat. The story did not even add up. They claimed they only found out a few hours earlier, but then said they had guests the day before, meaning they would have already known about this issue. They completely caught themselves out in their own lie. We were then given constant excuses about a broken boiler and told repeatedly that they were “calling” and “waiting” for a boiler repairman. Each time they promised to call us back with updates and never once did. We were always the ones having to chase them, all while we were already travelling and nearly at the property. After multiple calls, once we had actually arrived in the area, the host casually told us, in the most uncaring and unbothered tone, that we would not be staying there and that they would be cancelling our booking. No warning. No concern. No apology. This left four young girls, over four hours away from home, stranded late at night in an area we did not know. We explained this clearly to the host, and they blatantly showed that they did not care at all. Not once did they apologise. To make matters worse, the host then wasted even more of our time by claiming they would find us an alternative property. This was clearly another lie. They strung us along while precious time passed, time we could have used to find a genuinely reliable and safe place to stay. This host put us in an incredibly dangerous and distressing situation through sheer negligence and dishonesty. This behaviour is completely unacceptable and unforgivable. Avoid this property at all costs.

Es war ok

Lage hinterm Haus: Müll, Füchse, vorm Haus sehr laute Hauptstraße, kein dazugehöriger Parkplatz (nur über extrem hohen Bordstein), Bettwäsche für 4 obwohl für 6 geordert, keine Handtücher, Brandlöcher im Sofa (Doppelbettnutzung ohne Bettwäsche), …

Not much

Dirty

I like that the kitchen and bathrooms were newer. There is a bus stop right in front of the house.

The neighbourhood was not great. It's run down, and locals told us that it's a sketchy area. We didn't walk around the area in the evening. We had no issues during the day catching the bus or trains. Saying that, the house is on the outskirts of London City, you will need to take a train into the city centre. I should mention that it's on a VERY BUSY main road so there is road noise. The exterior of the home was unkept and dirty. There was debris on the floor between the two indoor doors. The backyard was full of garbage and debris and overgrown with weeds, and several foxes hung out there. The ad said they had a grill, but they did not have a BBQ. No shampoo or body wash available. There is no hand soap in either bathroom. No dish soap other than a small amount leftover that wasn't enough to wash dishes with. There is no dishwasher. Two half rolls was the only toilet paper originally provided. No garbage bags were provided, and the second bathroom had a used maxi pad in the garbage from the prior user. The home was not pre cleaned or was not cleaned properly prior to our arrival. I don't believe that the cleaning was not complete due to our early afternoon check in. The cleaners are not doing a thorough cleaning. Dryer trap was as thick as a scarf as well. I did not pay for the early check-in fee. The walls inside the flat were dirty and there are spider webs everywhere. The floors were not vacuumed or washed prior to our arrival. The second bedrooms bed sheets were not changed from the previous person. Gross!! They were navy blue and had stains on them. One of the showers was not usable upon our arrival for a couple of days due to being clogged. The property manager Christian was advised of the above deficiencies and the next day he brought bed sheets, 4 small rolls of toilet paper for our 9 night stay, 2 small paper towel rolls, garbage bags, 2 body washes, 2 hand soap bottles, clean sheets.

Beds are really comfortable, shower is perfect.

I missed the teatowels and there wasn' t enough cuttlery for give people. The windows are very dirty, a lot of spider webs, the view towards the yard was terrible, just a mess and rubbish (though web didn't use the yard), the mess was also in front of the house. The house looks poor from outside, but it is nice and comfy inside.

It was very clean. To have two bathrooms for six people was useful. One of the showers had problem with drain. Two people had to sleep in a sofa bed, so we had to unfold the sofa, but there was no fitted sheet, owner brought us the right one. The sofa bed a bit narrower, two men slept here and it was ok. In the flat you are in private, downstairs lives somebody, but we almost didn't know about them. A kitchen had everything you need (except dishwasher). The location is not so bad, you walk 10 to 15 mins to train station (Catford Bridge, or you can take a bus) and than you go 20 mins to city centre by train (London Bridge station), so if you spend whole day in the city centre, the location is perfect. There is Lidl for groceries nearby, McDonald, KFC, two Costas, gym etc. Some maybe feel not the safest in the neighborhood, but everything was fine.

A hair dryer was missing, but we had our own. Wifi connection in a living room was very bad so the TV was useless.

This was a last minute stay, host was very welcoming although we woke them up as was late. However he spent time to ensure we had a lovely stay and could contact him whenever. The apartment was very clean and comfortable.

Property smells lovely when we arrived, clean and spacious. It is good that there are 2 bathrooms. Kitchen is tidy, with pans and white goods. Would love to stay here again if ever we visit London in the future.

Wifi is slow or get disconnected often, we just use our data all throughout the stay so not a big deal to us. Would be helpful if there is handsoap to use for washing hands specially upon arrival need to wash ours and kids hands, had to go out and buy handsoap at night but the accomodation is close to many shops so it is okay. No shelve in the shower to put toiletry/soap. Only 1 parking space but Christian was able to direct us to park nearby.