Allan Poe 227 by Wynwood House

Didn’t get a chance to experience it.

The fact that my 4 rooms were cancelled less than 24 hours of my arrival. WITH NO WARNING, no phone call, no email, nothing!! If I had not called 16 hours before my estimated arrival, me and the other 13 members of my reservation would have been left with no were to stay upon arrival. First they said it was because the payment did not go through and when I showed that it had, they put me on hold and said that they had just returned payment to my card. Unprofessional, horrible customer service, took no responsibility.

Good location in a safe area.

It is still under construction. They do NOT have air conditioning as is listed in their amenities. It is priced as if it provides air conditioning. There is no one to help you at the front desk. They can't even provide toilet paper. You have to message someone in Peru before you arrive and send photos of your credit card. If you need help while you're staying there, you have to message someone in Peru.

Excellent location, facilities are new and clean.

Nothing

Visually ok

Wi-Fi is terrible, problem with hot water.

While the apartment was excellent, the check in process was all wrong. The concierge did not have our names, no code was sent to us in advance, management team did not respond to emails. We finally reached the owner of the apartment and she was able to contact the management company to send us the entry code. The process took over 4 hours and after a long flight, we felt exhausted, frustrated and disappointed.

Don’t stay here. It’s a corporate investment without hospitality. There’s a security guy at the front desk who has to text the office for almost everything. Great guy in a tough situation. I got the sense that staff were in other countries. Giving me incorrect information. Also the design is very cold without personality. You have to walk through the living area to get to the bathroom. There’s one space heater that I moved to watch TV back to the bedroom. Kitchen equipment is well stocked but no basics. Nice laundry facilities. You have to buy water at a market. There’s a sign that you can invest with an approx 7% return. The patio was lovely. I had high hopes.

Great option to stayed in Mexico City.

Place is new, very clean and with great facilities. The rooms are spacious, TV are new good definition. Very easy to check in with lock code. Their support via WhatsApp was great.

Nothing