3 bedroom apartment, The Blyde, River Walk Estate, Crystal Lagoon, Pretoria East

I like the lagoon

The house was dirty we have to sit outside till 7pm than our host was mean and never available They ignore us like we were nothing even the glass shower was broken a man came late to fix it we have to wait for him my question is why they didn't fix it the day before. The flat owner I communicated with her before we came next thing she says they didn't know they had a booking.it's was a horrible experience ever

Unit 438 was dirty. Linen had stains, toilet was dirty used and not flushed. Towels were dirty like used. The owner informed us that the husband used the place. We requested that she comes and see for herself and she fid not. We left and did not stay. Waiting for the full refund. What a bad experience. Could not stay in that unit. Had to look for another one and move out immidiately.. It was a bad bad ecperience with unit 438

Unit 438 was dirty. Linen had stains, toilet was dirty used and not flushed. Towels were dirty like used. The owner informed us that the husband used the place. We requested that she comes and see for herself and she fid not. We left and did not stay. Waiting for the full refund. What a bad experience. Could not stay in that unit. Had to look for another one and move out immidiately.. It was a bad bad ecperience with unit 438

Firstly it’s the problem of entering the property nobody explained to us what is expected from us.no rules of the apartment or no assistance received when we got in the unit,the care taker and the host don’t pick up their phones even when trying to get hold of them,we had to figure out ourselves around everything,bad experience I wouldn’t recommend to anyone else🙌🏾🙌🏾🙌🏾

Nothing it feels like being in a prison not a vacation this can destroy the unit in future 😡

The host was disgusting 🤮 we waisted our time energy and money 💰 just for access the estate u need to wait for hours to get the code for going in and out, everything was dirty but we paid a cleaning fee, even the sheets and towels with a smell, had to set up the tv with our own account, everything you want u need to call and request for assistance and a host to request guest to refill the gas ⛽️ she will refund while she’s having leisure. couldn’t even access the lagoon because our paperwork was not done very disappointing

Very beautiful

The administration was horrible.. Check in process takes forever.. Some of the rules are unnecessary especially the rule of how you must dress at the pool gate..

nothing

there was a lot at fault. I lost an iPhone XR; there was no tv i was told on day of arrival that there was no tv; no wifi; no toiletries; nothing to wash the bath tub with no hand wash and no towels to dry the hands after washing. we hardly had the pin code to go in and out. went to the concierge we were told to make face ID when we got there they said the system was down. we were left restricted to going in and out

The lagoon is beautiful

This place is so dirty and there’s no TV. I honestly don’t think anyone should pay R8300 to sleep in such a place. The sheets have stains, they are brown in dirt, there are cockroaches, the bathroom is not cleaned at all, the kitchen utensils are dirty and smelly, the carpets are disgusting, the towels are dirty and small, and there’s no Tv. The host is a horrible human and doesn’t communicate well. This is just a waste of money and time! The host didn’t even say sorry. Don’t book at this apartment, it’s horrible