The HOTEL SANRAKU KANAZAWA

location was great

nothing

Super Hotel in einer super Lage. Sehr gutes und hochwertiges Frühstücksbuffet.

Very clean and comfortable hotel. One of the highlight stays of our trip. Great location too- wish we had stayed longer

Nothing

Sanraku is a very well appointed modern hotel with comfortable, spacious rooms at a very reasonable price and within easy walking distance of most of the main attractions in Kanazawa. There is a lovely garden in the centre, it’s worth paying for a view of it from your room. The restaurant was a standout for us - the breakfast buffet was outstanding with the best and freshest selection we’ve experienced at any hotel (we normally avoid hotel breakfast buffets), and the set menu dinner was one of our best meals in Japan, delicious and beautifully presented with fantastic wait-staff who intervened at just the right times, not hovering like many. The staff were all very friendly and helpful. We even bought several pairs of the hotel gold handled chopsticks, they are so elegant and delightful to use and we were wrapt they had them available from the hotel gift shop.

A swimming pool would have been nice but doesn’t seem to be a thing in Japanese hotels.

朝食も素晴らしい。ロケーションもベストでした。

新しくて広い部屋

別にありません

breakfast itself was decent.

The location was not bad, but unfortunately, the overall experience did not meet the standards I would expect from a five-star hotel. The staff member who showed us to our breakfast seats was unfriendly and curt, and the room did not seem to have been cleaned properly. There was a strange odor in the room, and the view was disappointing. Both the bed and the bathroom had an unpleasant, unclean smell. After housekeeping, a sunscreen product left behind by a previous guest was placed on our bed as if it belonged to us, which made us question the hotel’s cleaning and management standards. Overall, the service, cleanliness, and general management system felt inadequate for a five-star property. Considering the price, I would choose a different hotel next time.