Super 8 by Wyndham Beaumont I-10 College St

Location.

Exercise room not accessible during entire 4 day stay. Ice machine out of order during all 4 days. Breakfast room late in opening one day. Waffle maker out for 2 days. Roach in room.

Nothing.

The hotel is old, doors in our room were coming apart at the bottom. The door handles were coming off on the stairwell door, the carpet was old and smelly. I fell in the parking lot in slick mud, fell backwards, hit back of my head on the asphalt, foot, elbows hit asphalt hard and were skinned. I was covered in mud from the back of my head to bottom of my butt. I told the clerk at the desk, she said we don’t have any mud in the parking lot. Never asked if I was alright, was I injured, a complete lack of concern. All other entrances were roped off, so you had to go in the front entry. The front entry door had no lock on it. We had 2 towels, no hand towels or wash cloths. I tried to call the property directly to see if they had any downstair rooms, the number I received from booking.com was not directly to the property, I called twice and neither number went directly to the property. We are two older females that need a downstairs room or at least an elevator, this hotel had neither. We had dogs with Us and had to carry everything upstairs, clerk said they were completely full. I will never stay there again.

It’s near restaurants

The rooms dingy don’t smell to fresh restroom a bit sketchy towels are sheets not giving fresh had to ask the cleaning lady to spray the room to try and get lingering musty smell out the air front desk was neat was giving a comfy look but when entering the room area you have a different look

No

No

Lovely place

Nothing

Bed was comfortable

Strong smell of marijuana. You could hear people talking through the walls. Needed to leave the TV on all night for white noise.

nothing

staff and dirtiness

Clean, good staff, no one bothered me

Seemed old and almost outdated