Cityscape View 2BR in Uptown BGC w 200mbps WiFi

We like the location of the property which is in the middle of pretty much everything - malls, hospital, supermarket, restaurants.

The notification to move to a new unit (an “upgrade”) was sent an hour before our arrival from the airport. We were not given a prompt notice to check in at 3 PM or instructions on how to get to the unit. It was only told to us after 2 hours of waiting for their response at the lobby of the condominium. All of this happened even when we informed the host a week after we booked the unit. Two of their AC units started acting up during our stay. The one in the master’s bedroom stopped working. The host called for the technician but didn’t really fixed it as it stopped working three times in a row. Overall, the unit that we were told was an upgrade seemed to be not well-maintained, dirty (the inside of the fridge was not cleaned properly, the floors were dusty, especially their carpets), but had a nice view. On a positive note, the owner seemed fast to respond to our call for a technician to come and fix the AC.

long queue at a lift

The location was great, it's right next to the uptown mall and lots of restaurants around. The room was very spacious, it's very good value.

The unit was double booked for the first night so we got an upgrade to another room for one night but we had to stay around the next day to move our stuff for the second night which limited our plan for the day.. Also the water stopped flowing for half a day due to water pump issues which is a major hassle. The late check in and check out was not coordinated correctly. We booked a few minutes past the check in which caused the double booking. We asked for a late check out and got an ok by text but I had to rush back as the cleaners arrived early.

The unit that was given to us was a corner unit and has an amazing view of the city and the pool area. Although the unit was not that new, the facilities were great. It’s well equipped with toiletries, too. It’s just few steps away from Uptown Mall which was very convenient for us.

The only problem was that the check in instructions did not come not until I kept messaging them on the day of check in. I thought at first I was being scammed when I asked the front desk and was told there’s no endorsement about a stay under my name. Also since it’s a condo apartment bldg, although there’s 24/7 front desk, there’s no place to leave luggages. Had to wait for 3 hrs in the lobby until check in, which apparently was not even allowed but the front desk must’ve pitied us and let us linger longer.

We enjoyed our stay. The place was awesome and we had a great time.

I suggest that they provide pot holders, kitchen towels and markers in the oven. We had difficulty figuring out which switch goes with each burner.

LOCATION. Perfectly situation very near malls and business center! CLEANLINESS. Excellently maintained! We had 3 units booked and all were so clean and fresh! HOSTS RESPONSIVENESS. Very responsive to inquiries and questions!