OneBR w Balcony or Small Studio in Playa del Carmen, BBQ, Pool Infinite, Whirlpool, AC, TV Smart, 200mb

The room has everything you need and the terrace with the pool is nice. As well the location is very good

The biggest downside is that the room has no window

Apartment was very clean, comfy, and in a nice location - a more residential neighbourhood away from the busiest part of town, but with some nice restaurants and cafes nearby. The roof terrace was nice as well! Weather was sadly not good enough for us to use the unheated pool more than once, but it’s lovely. Overall, Good value.

We had a few minor issues that weren’t addressed very promptly. The hairdryer broke in the first couple of days and despite assurances over message, it was never fixed. So no hairdryer for the whole trip. The ceiling fan was also broken when we arrived, and was not repaired. This is annoying as one of the reasons we booked was because of the ceiling fan. We also had issues using the PIN code on the door, told the concierge and nothing was done until the battery for the lock actually ran out and we were locked out (turned out it was low battery). Just be aware that the concierge is not really responsible for issues inside the apartment, so if something goes wrong you only have contact with owner over message. They were usually prompt to reply, but minor issues not necessarily fixed promptly. Apartment is very good value and overall we had a positive experience, but could have been a 10/10 if these issues were dealt with quickly.

Very comfortable well equipped flat and very accommodating host. We had a medical emergency and had to extend the stay a bit and it was all facilitated for us and also offered extra cleaning days. I would really recommend, well located not in the noisy area but walking distance to everywhere.

The condo was great. Very cosy, clean and had great facilities. Bath and beach towels. Full kitchen with oven. Comfy bed. Hot shower. Good location. Amazing pool with sunbeds. Lift.

The sofa had stains on and wasn't inviting to sit on. There was lots of unnecessary clutter around the room which made the room feel small. For example, an empty post it note holder, a large empty water dispenser, books and fake plants. They should be removed so guests can put their belongings on the surfaces. Some of the cooking items were dirty and stained e.g. the chopping boards. These should be checked between guests to make sure they are clean.

I had a problem with my wifi. As soon as I communicated with the host they promptly sent somebody to fix it.

Well-appointed suite with a kitchen, big screen TV, books, beach chairs and everything I'd need to have a comfortable stay. Hot shower and a nice infinity pool.

Check in after 3 pm

So modern and beautiful! Great artwork and very nice tv and great modern bathroom with wonderful shower. Best place we have stayed

Nothing