Unit 151 Brookes Hill Suites

Lovely area

Cocroches

The wifi didn't give any issue and it's within the close proximity of the beach.

There was no contact details of the Host on the website. The booking confirmation didn't include the email address nor email address. The places were infested with cocroaches, of which some followed us to our home. - The place needs some pest control.

My favourite complex

No plan for load shedding no lights etc

Prime location and beautiful space.

Wish there was additional toilet paper, security didn’t let my uber drop me off inside despite it raining and having luggage. Wish we had a twin plug and had a pest issue (cockroaches).

Only thing was the view of the beach from the balcony

The place was modern, no toilet seat, no cleaning products, no sponge, no broom,no mop, mold on the curtains, the cutlery was short, worst of all the cockroaches where unbearable. We could not get ahold of the host the details given went to voicemail and we had no way of contacting him. No reaching out on how to get the keys etc. the security by the gate was helpful and she had his other number and handed us the keys. The lights don't work we had one light with no two pin plugs for the side lamps by the bed. No instructions on how to get the code for the back gate to get to the beach and cafe. Worst host ever! I have stayed at other units but this was the worst!

There was huge power failure in the area it would be nice if they can get back up power or buy a portable power unit just to watch TV and charge devices and power the wifi. Also needs to sort out the cokroaches

Location and staff

The room was full of cockroaches crawling on the bed also and the curtains had mould.

Staff friendliness, clean facilities, safe area, close to the beach. The room was very spacious, the balcony has a a great view of the beach.

The shower is a bit slippery. Also the fact that we didn't have electricity for a good few hours ( it was a general electrical issue in the area) but they should have a backup in place.

Nothing, the person that we booked for didn't even sleep there, the doors were not locking, and the place was infested with cockroaches

The doors were not locking, and the place was infested with cockroaches, even now we can't get hold of the owner the number has been on voicemail since last week. We would like to be refunded the money back.