The Sierra - By The Lake

The service at the hotel was amazing, the staff is super helpful and was always there to assist with any issues. The rooms are also very spacious and comfortable.

Nothing

The property is very nicely maintained. The staff were very professional. Food was good too.

Nothing specific.

The staff were friendly and attentive, the rooms, food & overall vibe exceeded our expectations and they provide great entertainment

Yogita at reception was the most understanding person in the hotel.

I booked room with jacuzzi based on photographs for 4 nights. When I reached there, I realised that this hotel has two parts - one very old and one new one. They have only one jacuzzi room and that is on ground floor in old part. It stinks. It's not well planned. I had no choice here. When I started using jacuzzi, fortunately (yeah, you will find out soon), it stopped working immediately. I complained about this and thus they had to change my room to another room in new wing with bathtub. This was a good room. But I had got this only for 3 nights instead of 4. I didn't make a fuss as that's not my nature. On the last day, back to jacuzzi room, just managed one night! I also didn't like that this hotel has a small restaurant that becomes too crowded as it's open for public. It becomes quite loud during from Thursday to Sunday as there is live music.

Wonderful hotel. Beautiful property, especially the rooftop restaurant. The staff were extremely professional & warm. Quiet location, away from the hustle & bustle of town.

Nothing

The property is crisp new, with all proper facilities! Good staff, food and amazing Cocktail i should say.

Supporting staff and well maintained hotel !

Flexibility in adding breakfast in hotel charges in case someone is missing.

Ambience and staff

Nil