The Sierra - By The Lake

The room was comfy and the staff was friendly and helpful

Everything was perfect.

Rooms are clean, amenities present like a 3 star. Room size is good with attached balcony in an elite room where I stayed for 2 days.

The in room dining service is pathetic. One day they took order and forgot, I followed up after 2 hours to get it...on top of it...the guy on other side told me that I must have put the order in some other number....just ridiculous behaviour. The other day I ordered something and the delivery was something else...they changed it when I complained them about additional charges ...and they found that they have added a 700 rupees item without me ordering it...full comedy of errors.

The room was very spacious with, clean bathroom. Amazing terrace resturant good food and beautiful veiw of the lake. The staffs were very friendly and helpful.. they also arranged our sightseeing tour in udaipur. Overall we enjoyed our stay in the hotel.

Location is excellent, just outside the old town, staff were courteous and responsive and quick to correct their mistake. Overall vibe of the hotel is trendy, rooms are large and spacious. The restaurant on the top floor serves good food with a fantastic view of the lake.

Breakfast could be better, should include sambhar and have a pepper coffee machine

Value for money. Friendly in room staff, house keeping and Adil from front desk. Good view and rooftop restaurant with live music had some amazing vibes. Food was decent. We were upgraded to higher category room and liked the room.

Two things I did not like. Number one- the reception staff asked me to open booking.com app and while I was making final payment he decided to post review from my phone without even asking or taking my consent which was outrageous. Ideally I would have given a good review but this was not expected at all. 2. Primary reason of booking the property was it stated it has temperature controlled pool. On reaching and asking I was informed though they have it, it’s normally kept closed in summers (early March) and it takes two days for them to warm it. So basically anyone having stay upto 2 days cannot enjoy it. This should ideally have been put up as a disclaimer. No baby cot availablity at hotel

All good