Chalet 130 on Glan Gwna holiday park

There was everything I needed for a self-contained holiday house. The owner was very helpful when I had problems.

The bathroom/toilet door doesn’t close - it gets caught on the floor part way through. It was difficult to lock the front door at times. Having to purchase electricity cards was a bit odd but out of the owner’s control. If there were more cleaning wipes I could have cleaned a bit.

Nothing not to like great stay

A lovely park. The chalet was clean and tidy, great space for a family of 4.

We couldn’t find the chalet as there was no map sent to us so we asked the cafe on the site where it was.

The chalet is in a very nice holiday park. On paper there are a lot of facilities and activities but these are not available year round - we were looking forward to use the swimming pool but this was already covered and not available. If you like greasy spoon type of caf, there is one on the site. There is also a small shop and a pub - we didn't eat there but it looked decent.

The chalet is neglected and dirty: when we got in there was some fluff on the floor and what looked like squashed worms. One kitchen cupboard had silverfish running amok - needless to say I didn't open the rest of the cupboards and we ended up not using the kitchen, not even for a cuppa. There were crumbs on the sofa and on the armchair. The shower is barely warm and you cannot increase the temperature: health and safety according to the "welcome email" - right. The double bed was comfortable AND you need to bring your own bedding and towels. I complained to the host about the description being misleading as this information is not in the chalet introduction, you have to click on the FAQ - so not really pointing this out. Other chalets for rent clearly state this in the front page and the reason I booked this one was precisely the bedding. We found this out when already travelling so had to stop and buy some from a shop. The electricity situation is also not clear: it looks like you need to buy cards (I guess from the shop in situ) if the card runs out. We had enough, mainly because we barely stayed there. The bathroom door does not shut - it gets stuck half-way through. It was ok for us (a couple) but the chalet is marketed as sleeping up to 6 people - they need to sort that one out. Floor mouldings are coming off the floor, the toilet seat was broken. It's a small "flat" it would barely take two hours to clean it inside out but it looked like the cleaner had not been for weeks.

The chalet was clean and homely with everything you need we would like to return in summer when the weather is warmer and the swimming pool open Check out the Sopna Indian restaurant 5 minutes away excellent food and service

Nothing

Quiet, location, good parking for the car. Host was very helpful in providing duvet and pillow covers, also towels.

We didn't see that duvet and pillow covers along with towels were not provided. We discovered that this information doesn't show up from bookings using their website but does show up when using the bookings app. Therefore, we didn't know about the electric cards either; however, there was enough left on the existing card that we didn't need to buy one.

Everything

The toilet seat was wobbly and toilet door would not shut properly but not a big problem