Spacious Large Group House Near NEC and Airport

Nothing

The tv was very small, the furniture was bad quality they should have gone to midland furniture, bedroom was too big could have had a en suite in the room, sofa was rock hard couldn’t sit on it

Location

Really nice room, clean and comfy bed, will stay again

No complaints

NOTHING AT ALL

First of all, does not matter how many times you contact the customer service, they don’t answer the phone. The bathroom was disgusting, hair all over the bath the floor was very dirty. The towels were stained. It was absolutely disgusting.

Close to the NEC

Kitchen smelt like vomit 24/7. You have to go through the kitchen to get to the bathroom… was not fun. Bug powder everywhere? Shower had no bathmats/drying mat for when people came out of it so floor was always soaked wet with puddles of water. Middle of the night i slipped on it not knowing it was there after somebody had had a shower from another room. Beds were the most uncomfortable beds i have ever had the pleasure of being on. Sit or lay down and the mattress takes you straight to the board of the divan. Both halves of the divan different heights so my back and shoulder suffered awfully. The bedding didn’t fit the beds, not proper linens either. Came in on a 20c day and the heating in the room (all corridors and communal spaces too) was on 40c for some reason?! Fire alarm hanging off the ceiling by its wires, scrapes and marks all over the walls, some dubious liquid/food spilt all down the radiator. Communal shower meant to keep clean but not cleaning supplies available to do so? Sink and toilet covered in hairs and grime same for floor and shower. Somebody shaved in the sink and left it everywhere. Not supplies to clean it up. Dead flies/bugs in light cover. Oven broken so had to afford take away every night which saved us nothing coming here! Nobody did their dishes apart from us. There were not enough forks (we could only locate one) which made eating anything very annoying. Bin was always overflowing with rubbish and nowhere to put more of it/ bin bags to contain it. Waste of money for the worst nights sleep of my life and i have slept on the street.

Loved the beds and the bedding were outstanding.

Door handles were loose and was worried they would fall apart but apart from that all was fine