Hotel Banana Boutique & Spa - 5th Av Playa del Carmen

Breakfast was good.

Staff wasn't very helpful

location on the 5th avenue

everything is bad. noises from the street all night and construction noise during the day. no curtains in the bathroom shower. safe is not working in the room. they refuse to give us clean towels bcz their policy only changes towels and bed sheets every 3 days. the breakfast is so bad and basic. you have to walk like 7min to the coffee place that offers breakfast and they only give you one scrambled egg, coffee and juice same for everyday. they charged us more than the amount mentioned on booking.

It is on the main street and great place if you want to party

The noise was crazy! We could not sleep on any of the nights. Ofcourse we should have done some reasearch before so it is not the hotel’s fault. The staff at the reception did not quite speak English. At first we were given room number 400 and on that day it was raining so the rain came from the roof to bed and it was also wind inside the room. Then we were given a room without a window and also there were not enough sheets so it was kind of cold to sleep at night. Breakfast was around 10 min walk away and the selection was poor- only offered coffee and orange juice with an omelette.