Cardiff flat 3 mins to city centre sleeps up to 6

Nice place, 20 min walk to Cardiff city centre.

Poor customer service and deposit was high priced but did receive it back.

The apartment itself is located in an ideal location, only a 15/20 minute walk into town. It was relatively clean & plenty of space for 3-6 people.

The mattresses desperately need replacing & no that isn’t down to preference, it is fact. The one single bed may as well not have had a mattress it was that bad. Pillows were also found stained upon stripping the bedding as requested which was just gross. The shower mat also needs changing as it is very grubby & tired. Whilst using the shower, it was discovered when adjusting the height of the shower head that the pole was not secured & needs replacing. Overall the bathroom could do with a small makeover. The kitchen had an odd smell on arrival but couldn’t work out what it was & the TV didn’t seem to be tuned or have an aerial plugged in, rendering it useless. Also need to advertise when booking that there is a £300 refundable deposit for those booking under 25 years old! To be told this on the day of refundable cancellation is unacceptable. Thankfully I was 25 on the day of check in as this deposit was over double what we were paying for the single night we stayed.

The floors were dirty. The flat was dated. Handles and curtain hooks falling off. Beds very uncomfortable (and broken). Sofa bed very difficult to pull out and broken. Toilet flush not working correctly. Shower drain poor draining. No tea towel. Oven dirty. Old sponge in kitchen.

The room was perfect and ideal for the trip we went on. Easy access and very clean.

Unfortunately, not the hosts fault, but the upstairs tenants spent the entire night into the early hours stomping around and making load noises.