Tropical Apartment - Balcony - Resort, Pool - Gym

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Unfortunately, my experience at this hotel was very disappointing. The biggest issue was the noise. There was constant loud traffic from the street and the bridge directly in front of the hotel. The “view” was honestly sad because all you could really see was the bridge and hear cars all day and night. On top of that, the guests next to my room were screaming, running, and talking loudly until 5 AM. I barely slept during 3 out of the 4 nights I stayed there. The air conditioning in the room was also not working at first, although they eventually came to fix it. What bothered me the most was the lack of transparency with the fees. I had already paid what was shown on Booking, but upon arrival they informed me that I had to pay an additional mandatory daily fee per room. Since I stayed 4 days, I ended up paying an extra $123 that was never clearly disclosed during the booking process. They only sent an email mentioning it about 3 days before arrival, which is unfair because by then many guests cannot cancel without penalties. Parking was another disappointment. There is no free parking and guests are basically forced to use valet parking for at least $30 per day because self-parking is not allowed. Overall, the hidden costs, lack of sleep, and constant noise completely ruined what should have been a relaxing stay.

Bien localisé et bon service (piscine, restaurant, navette..)

Good

Good

Schönes Zimmer und Bad, Kühlschrank Mikrowelle und Geschirr vorhanden

Leider nur der 5. Stock, deshalb Aussicht auf Höhe Straße und keine Bar oder Café im Haus

Nothing

Nothing

It was clean and really close to the beach

The staff wasn't really friendly and I haven't experienced anything like the valet on that place. I have paid 30 bucks to wait 40 min to get in my car, what was just in front of me but couldn't get, cause only one of the valets was authorized do that. It felt more like a scheme then anything. Only 2 elevators for 20 some floors, takes forever to use it and sometimes it's full cause everybody else is also waiting to use it.

Great stay, responsive host, all good

Location, that's all.

The balcony was opposite the transport bridge with very loud noise and sad view. As if we didn't have a balcony! It was impossible to open the balcony door because of the traffic noise!! There was no room service for all 5 days! The shampoo ran out after 1 day and I had to buy a new shampoo.... I had to wait a long time for the elevator each time (the room was on the 5th floor and I mostly used the stairs).

The place in general is comfortable

Some things was missing (tv control)