House 1905 - Self Catering Serviced Apartment

Incredibly comfortable bed spacious kitchen area

Apartment itself was nice and clean.

Awful customer service. We arranged the check in at a certain time and we're told a code that the key box would be provided an hour before this. Well no such thing happened! We received no code and so couldn't get in the our apartment by which time one of our party desperately be needed a rest and we had to cancel are dinner reservations. After several emails sent and phone calls with no answer or voicemail machine we began to worry we had been fleeced and had to think about having to fork out for somewhere else. After one ditch attempt by messaging on a different phone we finally got the code, 3 hours after are check in time and 4 after we were told we would receive it. The lock itself was tricky to work and the outside area was nasty. The kebab shop workers who saw us getting flustered clearly felt bad for us and told us this happened to people staying in a regular basis! A stressful experience to say the least and an absolute joke that on their email they put call us if you are having an problems and one of our dedicated team will help you-yeah right!

The location the facilities and the whole trip was fabulous x thank you so much

Nothing

Nothing

Everything. Please don't be fooled by the photos shown, the apartment is nothing like them. I had emailed to confirm there would be 5 Adults and a baby. There was no bedding for the sofa bed, only 2 towels, 1 glass and a couple of rusty pots, a small table and three chairs for a place that sleeps 6. The person who looks after the flat came back three times having to fetch stuff and in the end I just had a sheet and duvet cover for the sofa bed, no duvet. The sofa bed was dirty and so was the coffee table. It is such a shame it could be a stunning flat inside but they have not bothered with it.

Excellent location

Garden not as described. Pictures inaccurate. No usable garden furniture nor fencing. Just a small wall bordering patio then a 20ft drop to a building site.

Initially I loved the apartment. It had everything we needed for our 3 day self catering stay. The bed I have to say was thee most comfiest of beds I've slept in, even my own bed at home isn't as comfortable, so much so I've come home and ordered a superking size bed with the same mattress and mattress topper, best few nights sleeps I've had in a long time. 10/10. I liked that we had tesco across the road and various places to either eat in or order out. I would definitely use this accommodation again.

Firstly it was difficult to gain access to the apartment, i was giving the wrong keysafe number and had to contact the agent to come up and let us in. We noticed the paint needs touched up as it looked a bit dated and shabby, the mirrors and tv need cleaned better. There wasn't any instructions on how to use the tv, however we phoned the agent and she promptly sent someone up to sort it. There was a dirty towel stuffed into one of the dressing table drawers. A minor issue, it didn't effect our overall stay however needs addressed for future guests.

No internet No heating Looked different from photos Tv didn’t work Remote didn’t work Dangerous lighting outside - could easily trip down steps with no light at night

No internet No heating Looked different from photos Tv didn’t work Remote didn’t work Dangerous lighting outside - could easily trip down steps with no light at night Not clean- Nappy in drawer Dirty bedding Dirty towels had to buy new from Tesco

Great location for my work place

Not as described as in the pictures. Different property.