Uga Chena Huts - Yala - All Inclusive

Servizio, posizione, personale, attività e qualità del ristorante

Our stay was truly magical. The place itself is beautiful, and the staff were warm and welcoming throughout our visit. The safari experience was exceptional! Special thanks to our guide, Nuwan, who explained everything so well and helped us spot a leopard, which was the absolute highlight of our trip.In the evenings, we even had some delightful visitors around the room, including deers, wild boars, and peacocks.

Nothing.

The property is uniquely placed in the Yala national park closest to the national reserve. The rooms were tidy and well placed though fairly dated. The game drive leader Dush is amazing and 11/10 for his contribution to our stay. We saw a bear and leopard and you could tell he was very skilled and passionate about his job. Though I have a feeling he is not paid enough for the position.

It is a complete rip off for what you get. I have stayed in many good properties in my time and this though generally nice was not at all worth the money. I had just finished a stay at Malabar and it is a quarter of the price and what I expected of the stay at Yala. Staff were buckling and dimming you. For instance it’s £50 to take a walk on the beach for nearly $3000 you should not be paying more on an all inclusive stay for two nights. It’s inane. And makes the customers blood boil. Why do that. Proportionally it’s nothing but principal matters. Also it was our honeymoon. We mentioned this in advance of the trip. Asides from a bed spread nothing else was done to make it special. Not even a cake at dinner or another gesture. I had to message the staff on the night of a dinner to ask if there was anything they could do as it was raining and they did not propose anything just said unfortunately your dinner is off. For $3000 I expect some sort of compromise to be devised to add a little touch to our dinner. The wines were cheap and some not drinkable. The chef promised to teach my wife to make a dish that she liked. He then said he could not on the day due to a new menu. There were about 6 people staying and this could have been easily accommodated. Then the music. There is a single cheesy piano CD track played on repeat throughout the venue. It started to drive all the guests insane. We spoke to a few and it became a running joke so much so that multiple choose to sit outdoors in the rain rather than put up with it or in fly infested conditions for breakfast. Food was fairly medium not what was expected for the price paid. One day it was raining the staff were not keen on helping with any side activities or ideas. Eg board games or other ideas whilst it was pouring down. The staff seem very whipped and down trodden. I reckon it is a management issue of over hours of not enough pay.

Die Zimmer sind sehr gross mit privatpool! Alle Angestellten sind sehr nett und man wird sehr persönlich bedient! Das Essen war das beste in Sri Lanka, einfach super! Die Safari war toll und unserer Führer konnte uns alles über die Tiere erzählen.

Everything was outstanding - the service, the accommodation, the food and the people! Big thanks to Yassi, our ranger, who was very knowledgable and made our game drives really enjoyable. Also our waiter Nuwan was amazing and knew our preferences by day 2.

The whole Chena Huts experience is superb, from the friendly welcome to the exquisite food, location and wonderfully knowledgeable and accommodating staff, this is a very special place.

Absolutely nothing.

Everything! The food is incredible. The staff are so welcoming, the huts are simply perfect. And the safari game drives were amazing. The rangers are extremely knowledgable, you’ll see countless birds, lizards, deer, monkeys, buffalo and if your lucky a couple of Elephants and maybe even a leopard. Would 1000% book again.

Nothing it was perfect

The Uga Chena Huts was unbelievable! Everything was just perfect! From our huts, to the delicious food, to the very nice and helpful staff!