1 Coach House Mews - Matlock Bath

I love Matlock Bath and was excited to show my elderly parents this little gem in Derbyshire, I had not realised that the property was on a steep hill. The location was fine for myself but not my parents. The beds were comfortable and the sheets clean and fresh. We had a problem with the TV and Maureen and Chris were very helpful and even put me in touch with a TV engineer who talked me through the process of resetting the TV. It seems someone had used a firestick which had messed up the process. Once sorted we were able to enjoy the cooking programme we wanted to watch. Very Helpful. Thank you

The place felt very regimental with laminated signs with instruction on keeping the bathrooms clean and how to park, to use the heating sparingly, so many rules and regulations. I would not have minded this but the place was not spotless, in fact it was very grubby. I had to do some basic cleaning before we had even used anything. It did not create a relaxing setting. The lights in the en suite are dirty, the floors were sticky underfoot, there was lots of dust behind the bedside tale in the double room, with a hair bobble that had obviously been there some time. The most disappointing thing was there was a metal plate outside the front door. It moved when I drove my land rover into the small parking spot and the smell that came up from it was absolutely disgusting. I reversed my car and moved the plate only to discover there was a turd in the drain. I have proof and can send the photo's if need be. I also have pictures showing the state of the floors, the cleaning products, the notices, the very tight parking space etc.

Great information and contact from host. Lovely equipped , cosy and clean

Issue parking as space tight and neighbour parked over. But road parking and carpark near by.

Good location, comfortable. Plenty of cleaning products available

Could use a door mat for wet n muddy shoes. Toilet flusher in main bathroom needs replacing

Close to the village. Clean and tidy and has everything you need.

Nothing

The location was perfect .

Great decorations

Nothing

Very convenient to get out and about, lovely rooms... very helpful landlord

Parking was tight... and at night probably needed even more lights to make parking a little easier.