Sapa Mountain Resort Affiliated by Meliá

I was sick and needed a nice calm place to rest and recover. Everything was super easy and it was clean and the staff were very kind and helpful

I didn’t enjoy the walk up the hill but this was only because I was sick and tired

Great room and very friendly staff

Really nice layout of rooms around the garden. the room I had was great, nice sized bathroom the bathtub has actual sparkles in it, EPIC bed (I slept in till 12 by mistake it was so good!) and a nice balcony. The dinner was great as well, big open fireplace. Sapa meets Swizz hunting lodge. They let me use the spa for the whole day after I checked out before I left Sapa

The spa is a bit poorly staffed. They sent a technician in to repair the Sauna boiler while I was getting changed, I would expect them to have checked before sending in a male staff member. I was a bit shocked by this.

The beautiful staff members, always so friendly and helpful. The environment of the resort is just amazing, very peaceful and relaxing, a little oasis, lots of comfortable and quiet places to sit & relax. The pool and Spa area was also terrific.

Nothing, a wonderful visit

Good to enjoy the sauna while the weather was a bit less (drizzling). Good service taking us back and forth to the spa. Very friendly and helpful staff. Location to the main street was very convenient using the shortcut via the stairs.

The wifi connection in the room was poor and disconnected constantly.

Breakfast was great. Location was excellent. Room was big, clean, and comfortable.

The breakfast is good however would like to Have more variety as a four star hotel.

There is no lift. We have to claim the stairs to the third floor, which is not in keeping with four star standard