The Rose 408: Central City Studio Apartment

The unit was not being cleaned everyday or towels/linen changed daily..

Property is so secure and clean.

Network get overloaded and u can't watch Netflix

The room is amazing. Elevator fine. Balcony good as well. Sofa good. Location is good. They could provide a ride from the airport to the hotel as I was scammed by a fake uber driver by 980 rands from the airport to the hotel.

Pool is cool but no alcohol allowed nor smoking so that was a minus. Took too long to change bed sheets and towels as they demnad to enter the room followed by a email (meaning if you dont answer to it on the D day, it gets way delayed). Overall they could provide new bed sheets and towels at the reception if the email is not answered.

Everything was amazing and the receptionist was very friendly.

if the pool could close at 12am that would be more nicer.

Was great. Security is a 10/10. Love the rooftop pool and kitchen that comes with it. Quick response and help from property manager when there’s any issues. So far, so good. No complaints.

The only real positive was the guy who helped us on the second day.

It feels like a scam. The ratings on google reflect the real issue at 2.7 however on booking it is rated higher - Im not sure why. Upon booking we were told it was “double booked” and we should cancel, but there was a 100% fee. So we said no. Then we were moved between rooms, but were not allowed an early check in or late check out between moves. It’s evident of a satellite company running a property with no staff on the ground to facilitate problems. On top of everything, you have to pay a ridiculous rate to park on the premises and the pool was looked at 6pm, and if you feel like exploring the area you better get permission beforehand. When enquiring about the confusion we were sent 4 different room bookings and nothing matched. Terrible confusion and lack of effort. We weren’t offered any compensation at all. Honestly, there is much better for less in the area.