One of A Kind Resort @Trikora Beach - Bintan

Great facilities and options available for you to do stuff. However quite ulu (pro & con). If you like to be away from everything, can explore this idea. However closest attraction is the snorkelling. If not, everything else is super far away.

Some parts were decently clean, but others were as the reviews mentioned- can be dirty; like the items outside of the accoms. Float was left outside and collecting rainwater. Pool water is not constantly running, hence not cleaning the surface dirt/insects/ etc. woke up to see that there was a cleaner tried to clean the pool on the second day.

Staff were really friendly and very helpful for everything!! The resort needs alot of repairs and maintenance to be done as it’s really deteriorating. The western food menu for room service and the restaurant is really bad and same goes for the breakfast. The choice is quite small and the breads were not fresh at all . It’s really far from the ferry port and there’s nothing around beside the beautiful beach otherwise restaurant, shops there is nothing in walking distance so much always pay for a taxi which cost $20 for a quick trip down the road . They offered a free shuttle to the beach which was great and they also pick you up . Overall an average stay at the resort

Everything! The staff made the stay 100x better, they were all so hospitable. Would like to thank Fadlhi for being so helpful with trip suggestions especially for the activities.

Nothing, everything was perfect!

Size of the property and their service. Only downside in the whole of bintan is too many mosquitoes.

The place is ok

Strict to the guess

Lots of space and quiet, attentive and thoughtful staff

Even though the Villa look great and lots of space, the Villa is an be more well-maintained. There were dust, chipped paint, pungent smell, poor quality of the pool water in Villa that your skin feels irritated, socket that doesn’t work, fridge that’s not cold and more. It’s really just the basic stuff.

The cottages are spacious and comfortable, although it’s a distance from the ferry terminal.

Greeted by friendly staffs. Special mention to Fadhil (front desk) and Derry (guard). Love the breakfast buffet spread. Very cosy and comfortable bed. We enjoyed our stay. Place is safe. Nice sea view from our room.

Wished the platform at the balcony were scrubbed from the algae. It was slippery and there was nothing to hold on to. We didn’t dare to go down in the sea due to this as we were afraid we might fall off.

All the staffs make our stay an exceptional one. Their good service makes up for the resort shortcomings. Special mention to Geri and Taufik

The resort is aesthetically beautiful but cleanliness can be improved. Bath robes are worn out and smell musky. Window ledges are dusty and floor is quite dusty ( I worn my room slippers everywhere in the room) bath tub, I need to wash thoroughly before using. There’s a stain at the bathroom wall. That is so bothering, I almost ended up cleaning it, only the fact it is our vacation stay and not my home, stopped me from wiping it off. If you can make the resort thoroughly clean, i bet it is going to be as on par to other luxury resorts