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8 / 10 Guest Rating

WIN DAY Playa - Hotel Express

Ave CMT, esq. Av 25 Colonia Zazil Ha, Playa del Carmen, mx

WIN DAY Playa - Hotel Express - main view

About the Property

Central Location in Playa del Carmen
Located in the heart of Playa del Carmen, WINDAY HOTEL - Cerca 5a Avenida offers easy access to popular attractions such as Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.

Comfortable and Well-Equipped Rooms
Our 4-star hotel provides air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and safety deposit boxes. Some rooms even feature balconies with city views, ensuring a comfortable and enjoyable stay for our guests.

Exceptional Service and Convenience
With a 24-hour front desk staff fluent in English and Spanish, guests can expect top-notch service and assistance at any time. Additionally, we offer a paid airport shuttle service for added convenience, making your travel experience seamless.

Experience the best of Playa del Carmen at WINDAY HOTEL - Cerca 5a Avenida. Book your stay with us now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent1770 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the good location.

Categories

Cleanliness7.6
Service8.6
Location8.7
Room Quality8.1
Amenities7.6
Value for Money8.1
Food and Beverage7.1
Overall Experience8.1

Select topics to read reviews

J
JeibisusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Agradable"

10.0

La tranquilidad y la limpieza

Me gustó

Helpful?
H
HangadeDE
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Guter Ausgangspunkt für Weiterreisende"

7.0

Man ist schnell zur 5. gelaufen ohne mitten im Trubel zu sein. Das Personal war hilfsbereit und hat uns informiert wie wir wo mit colectivos weiterreisen konnten

Die Bilder sind zu sehr aufgebauscht und vermitteln einen größeren Luxus mit einem größeren Pool als es letztendlich wirklich ist

Helpful?
R
RiveramxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 19, 2026

"Excelente servicio y comodidad."

10.0

El precio de la habitación. Bastante amplia y cómoda.

Lejos de los lugares que visite.

Helpful?
A
AnncaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0

Location, roof top

Helpful?
M
marco antoniomxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2026

"Exceptional"

9.0

Estaba muy limpio

Helpful?
K
KaterynauaUA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 17, 2026

"Не повернусь"

4.0

Розташування

Спиш ніби на вулиці. Це було пекло. Всі гучні звуки в твоєму номері. Сусіди вмикали музику в 2 години ночі, а в 9 ранку нав проти люди займались аеробікою. Поспати не вдавалося.

Helpful?
K
KaieshausUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 16, 2026

"Not worth it"

4.0

Only thing I liked was that there was an elevator and my room had a king bed.

Where to begin? First the towels they gave me were brown, the first set. I learned to travel with my own towel because I dont want a rash from unclean towels on my skin. The second set of towels had 1 white clean towel. The head and handle in the sink was gross and clearly hadn’t seen a scrubbing brush in atleast a year. They dont clean well. They use dirty old mops to ‘clean’. They are also located across from a community center that blasts music from early morning till after 10 at night. I slept when I could. I was so stressed I needed to smoke a cig but there’s nowhere on the property to smoke privately. I’m not a smoker btw. I personally felt like the value for the price is not worth it. I wouldn’t stay here again nor would I recommend it.

Helpful?
L
LizbethmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Very Good"

7.0

Nada

Muy sucia la piscina, toda el area

Helpful?
G
GillescaCA
Verified booking
extended_group
Standard Room
Stayed in Mar 15, 2026

"Déception"

5.0

Propreté

Description des équipements fausse, pas réfrigérateur pour l insuline à ma femme alors que c est inscrit dans la description de la chambre. Le gérant était complètement insensible à cette réalité. Déplus il avait une taxe cachée, le prix était 30% plus élevé.

Helpful?
G
GillescaCA
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Déception"

6.0

Propreté

La description des équipements de chambre ne correspond pas à la réalité et le gérant fait rien pour y remédier. Il y a des frais caché aussi à l arriver . Piscine pas propre

Helpful?