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5.9 / 10 Guest Rating

La Palazzo - Across Uptown Mall & Grand Hyatt BGC

Uptown Bonifacio, Bonifacio Global City, Manila, ph

La Palazzo - Across Uptown Mall & Grand Hyatt BGC - main view

About the Property

Luxurious Accommodations

La Palazzo - Across Uptown Mall & Grand Hyatt BGC offers a luxurious stay in the heart of Manila's Taguig district. Each unit is equipped with modern amenities including a flat-screen TV, kitchen, and private bathroom, ensuring a comfortable and convenient experience for guests.

Impressive Facilities

Guests can enjoy the indoor pool, infinity pool, fitness room, and 24-hour front desk services provided at the aparthotel. The presence of a coffee shop and minimarket on-site adds to the convenience, allowing guests to relax and fulfill their needs without leaving the property.

Family-Friendly Environment

With outdoor play equipment available, La Palazzo is an ideal choice for families traveling with children. The safety and entertainment of young guests are prioritized, ensuring a pleasant and worry-free stay for the whole family.

Book your stay at La Palazzo - Across Uptown Mall & Grand Hyatt BGC for a luxurious and family-friendly experience in Manila.

Facilities & Amenities

Nightclub
Electric bicycle charging station
Parking
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property will not accommodate hen, stag or similar parties. A damage deposit of PHP 2000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.9
Good17 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

N
NirosgSG
Verified booking
family with young children
Standard Room
Stayed in Feb 24, 2025

"Good"

8.0

Very close to mall, restaurants and bars. Easy to get a grab car

Got cockroaches on bathroom, TV is too small

Helpful?
A
AlexisphPH
Verified booking
family with young children
Standard Room
Stayed in Jan 12, 2025

"Bad"

1.0

I NEVER GOT TO STAY IN THIS PROPERTY, WASN’T GIVEN A HEADS UP THAT THEY FULLY BOOKED, WAS ONLY GIVEN 1 DAY NOTICE TO “CANCEL FOR FREE IN CASE MY PLANS CHANGED”, TAGGED ME AS HAVE STAYED IN THEIR PROPERTY, CALLED THEM AND SAID THAT BOOKING.COM GOT CONFUSED AND TAGGED ANOTHER GUEST AS THE ONE WHO DID NOT GET TO STAY. The owner doesn’t care, pretty much couldn’t be bothered when I call her, and doesn’t give updates proactively. I have been charged over 4k pesos and she’s has my money and the way it was all done was pretty close to a scam.

The owner doesn’t care, awful customer service skills.

Helpful?
T
ThivnVN
Verified booking
review category business travellers
Standard Room
Stayed in Nov 11, 2024

"Total SCAM. HORRIBLE. Not even an apology. Complete SCAM. Shame on them. Cheats!""

1.0

"This Property is a total SCAM. The address is listed in prime district opposite Hyatt Manila but it does not exist. It is called Palazzo but there is no such property. Sounds grand and is anything but. I arrived late night at location only to dredge my luggage 45 minutes looking for non-existent property. After finally connecting with the host who rudely hung up on me, I was texted the real location 4km away after i forced the issue! The actual property was not Palazzo and the reception initially didn't even want to accept me. The property stank badly from the moment I opened the door, the toilet bowl was stucked and I could not use it, the fridge did not work, the sink was leaking and the place was dusty. Sheets felt so dusty. I complained and have everything on screenshots. When I asked the host to fix at least the toilet bowl, they said they could only do it AFTER i left! What was the point?

Helpful?
R
RowenasgSG
Verified booking
solo traveller
Standard Room
Stayed in Nov 3, 2024

"Nightmare !??!!!"

1.0

Nothing. Please note that THIS IS NOT LA PALAZZO ACROSS UPTOWN MALL. THE AGENT TOLD ME I BOOKED WRONG LOCATION BUT ITS VERY CLEAR IN THE SUBJECT TITLE THAT IT’’s LA PALAZZO ACROSS UPTOWN MALL. THE AGENT ASK ME TO PAY ADDITIONAL 1100 pesos TO BOOK NEAR LA PALAZZO NOT EVEN LA PALAZZO AS THEY DONT HAVE UNIT There. VERY POOR SERVICE. Not REPLYING TO TEXT MESSAGES AND CALLS. It’s A NIGHTMARE EXPERIENCE . VERY POOR, VERY BAD , TOXIC , STRESSFUL TRANSACTION.

Nothing!!!

Helpful?
Y
YukijpJP
Verified booking
solo traveller
Standard Room
Stayed in Aug 30, 2024

"Exceptional"

10.0
Helpful?
G
GrantnzNZ
Verified booking
review category business travellers
Standard Room
Stayed in Jun 15, 2024

"Passable"

5.0

Location was good.

Cockroaches . Poor communication. I wasn’t given the address. I had trouble finding the property.

Helpful?
M
MailausUS
Verified booking
family with young children
Standard Room
Stayed in May 27, 2024

"Location is very good, close to everything. Staff were nice and helpful."

9.0

Location

Very hot inside the elevator, the rooms are very hard to lock

Helpful?
G
GianisphPH
Verified booking
young couple
Standard Room
Stayed in May 21, 2024

"Pleasant"

6.0

great place, easy access to different restaurants

There's mini roaches and aircon is not cold.

Helpful?
M
MariajpJP
Verified booking
group
Standard Room
Stayed in May 10, 2024

"It was so so. It was a bit smelly and dirty. There are small cockroaches too"

4.0

Spacious

Smells bad inside and the aircon kept on spilling water so we only use one aircon which makes the room less cooler

Helpful?
D
DarrellusUS
Verified booking
solo traveller
Standard Room
Stayed in May 1, 2024

"Great space in a prime location."

9.0

The location is very good. It is close to malls and other fun activities like museums and galleries.

The building where the unit is located. They tend to have maintenance on the elevators so a whole building will only be using one.

Helpful?
1
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