NLC Rooms & Suites

Espaciosa y bonita

Que no tenía cocina

Sheets were soooo soft. Really comfy stay, loved the kitchen and lounge area

All was good

Location was good and reasonably priced

Room and bathroom was not clean. Found hairs in my bed sheets and on pillow. Bathroom was very dirty as shared. I made this known the first night there and was told a cleaner comes everyday. Impossible as the next day was same and dirtier. I reported again and nothing was done. I asked if I could have a room with a bathroom of my own and was told none were available but no effort was made to have the bathroom cleaned again. I requested a refund for nights unused and never got a response. I left after the second night having booked and paid in advance for 5 nights. Terrible customer service as clearly they did not care and then when I advised I was leaving the person I was communicating with blocked me.

A organização do espaço

Uma das casas de banho parece estar com infiltração no duche

A localização

A torneira da casa de banho estava partida completamente destruída no cano colado com fita adesiva, sempre que ligávamos caía para o lado.

Atendimento muito fraco. A pessoa que me atendeu ao telefone foi bastante arrogante e pouco disponível para ajudar. Mesmo sendo tarde da noite, e depois de eu explicar que estava com uma criança e com dificuldade em encontrar o alojamento, não houve qualquer esforço para dar indicações claras. Além disso, o anúncio não menciona que a casa de banho é partilhada, o que é uma falha importante de informação. Não recomendo.

Lokatie was handig voor ons

De kraan was kapot. De kamer zag er armoedig uit

Localização perfeita, mesmo a saída de metro da linha amarela. Limpo.

Não há nada a pontar