Castle St Mews of Southport - 2 bed townhouse

Not getting notification of the key lock number prior to departure on an e-mail We got to Southport only to find that the pin number given in an e0mail was not the key lock number.

Lovely and modern property in the heart of Southport. Great location, secure and private.

Some of the basics were missing, especially in the kitchen. No can opener, greater, chopping boards etc. No bins upstairs. Heating wasn’t working, plumber got it going but could only control temperature from the boiler. None of this was a big deal and hope easily fixed for the next guests.

Excellent location. Great facilities, however no hot water the first night so they had to send a plumber out. Front door really hard to open so tended to use the patio doors.

Ideally situated to explore Southport. Close to many bars, shops and restaurants but also in a very peaceful location. Cheap and secure all day parking just two minutes away. Modern and bright throughout, well equipped and the hosts were easily contactable and dealt with requests promptly to ensure our stay was enjoyable.

Situated down an alleyway the house you pass by to reach the property had a leaking water pipe leaving a dirty puddle that you cannot avoid walking through. However this is beyond the control of the property owners.

Very clean, and beds lovely and very comfortable.

1) Keysafe very problematic-needs renewing. 2) Access alleyway constantly wet with a slippery puddle in the middle. 3) Access alleyway completely enclosed and in the dark, dangerous as no lighting. 4) Property numbers on the gates would have been very helpful as no idea where to go without trying all each one. 5) No washing up liquid/J-cloths when you need to wash just a couple of dishes. 6) apartment was for 4 adults-but only 3 lounge seats and 2 breakfast bar stools. 7) Boiler failed BOTH mornings and had to be reset. 2nd time more difficult. 8) Bath surround was very wide and getting out after a shower from a slippery bath with no anti slip mat was dangerous. 9) shower controls impossible to operate with wet/soapy hands. No indication of where the hot/cold setting was. 10) downstairs toilet door doesn't lock. 11) electric iron cable outer insulation broken and dangerous. 12) no ironing board 13) outside seating cushions very dirty (bird crap)

Everything it was lovely 😍 will go back .

Small thing buy seating in living room could be a little bigger no bigger just saying.

Everything.

Nothing.

Plenty of room for 4 of us. Nicely presented and outdoor space.

No parking, which we thought there was