Castle St Mews of Southport - 2 bed townhouse

Everything was just what we needed

Front door badly out of shape difficult to open and close

Front door was hard to open and close I think a hinge has gone

The property was modern and comfortable

There wasn’t any parking and parking on the street was chargeable and only available in 4 hour blocks so not great when we were going out

Location is great, apartment on the whole was clean and nice

Issue with front door still not rectified (used same place last year) sticks when using it. Had to buy own essentials (toilet roll and washing up liquid)

Modern, clean, tidy. Two bedrooms are a real plus point. More than enough room, even though some might think it’s small down stairs… but it’s not.

The parking can be an issue, if you’re not aware of it. However, it’s free after 6pm, if like us your out and about most of the day, then it’s not a problem. The doors, keys, access can be a issue, because the key safe was difficult to open and then the security door has a knack to opening it… but once you know how, you know how. Not an issue, more an observation. One last thing, the access isn’t illuminated, most have phones, so again, not an issue, but when carrying bags you need to be mindful.”

The property is as described and is in good condition. My family loved it.

The only negative point was the park. We had to pay for parking and the price for two days at the house is not worth it compared to hotels with free parks, and few chairs to eat around the table.

Everything, the house was exceptional. Absolutely home from home. The place was spotless, had everything you need. Location was central to shops, bars and restaurants. Access and host was superb.

Nothing.!!

Lovely clean spacious house, nice private garden which would be a bonus in summer. Everything you need is there for you. Beds comfortable and clean sheets. Towels provided. Wi fi included.

Lack of communication. We was sat outside and despite phone calls and messages sent earlier in the day we waited a while to be sent the code for the lock box to get in the property. I had left a message to say I was calling booking.com as we got no response and whilst in a queue for customer services a message came through with the details of the pin for the lock box. Also the property was behind a gate which if given detailed instructions would of been easier to find. It was dark and absolutely throwing it down and we was soaked by the time we got in. But would know for future reference.

Location great

Front door has dropped on hinges so very hard to open and shut