Hotel City Premier - Golf Course Road ,Gurgaon

Nothing

My booking was cancelled when I reached there. I was told by staff unpaid bookings get cancelled automatically at 11am. Apparently, when I had asked for 11am check-in, I was denied. I changed my plans and called before arriving to inform my check-in time of around 1pm, everything seemed fine till than. I had to book another property at higher price just because of this. It's really a scam just to show lower prices on aggregator sites and deny reservations because of one reason or another. Sorry, but I am never using Booking.com ever again.

nice location

bed bugs in 4th floor rooms, we were scared like anything. Informed the staff midnight Mr. Tarun gave us a new room but was terrified from the experience

Everything was fine but bed may be are now getting older. Staffs are good. I have a feedback for the breakfast though, the eggs were tiny and looks like they made two servings with just one egg. When you have regular staffs, please make your breakfast rich.

Breakfast not upto the mark

Only location of building . No room service very very very worst as well as staff have also nonsense

No tea/ coffee facility, no drinking water service

Staff was very polite and cleanliness was maintained Service was good Mr Deepak front desk manager helped in all the tasks very well

Mr. Tarun ( Front office Manager) is a very professional and helpful person. Executive rooms are good . Location was perfect. So overall good experience.