Gorgeous 4BDR in Chicago,15mins from DWTN

It was secure & quite

The other tenants that lived in the building blocked the driveway, so it was kinda hard to park , bcus the block was full, somebody actually blocked the driveway & then somebody park in the bc to where I couldn’t park , but other then that everything else was fine

It’s the same as the photos, very comfortable and beautiful

Nothing.

We were not able to use the property because at the time of the check-in there were 5 or 6 individuals (very suspicious) in front of the house looking for us and we didn't feel safe (the neighborhood is very dark during the night and we were in 7, with kids and a lot of bags) and, in addition to that, we heard the sound of gun bullets. We tried to contact the proprietary David several times (by text and phone call) without success. I had no other option than book another hotel to protect my family. I kept trying to contact David to try to get a reimburse of at least 50% of the value (in good faith, assuming that everything that I mentioned was an unfortunate coincidence) without any response. I also tried to contact booking.com that basically responded (the accommodation is not responding, so I cannot do anything). So, in summary, I lost my money and got no support from booking.com (a platform that we use to avoid this type of situation). Booking.com should not allow this type of property to be part of their website. In summary, the lack of response (and I sent several texts and messages via booking.com website) is benefiting a terrible host.

Inside was comfortable

The location was not so good. The owner didnt let us in till 3 pm because the cleaning was on progress and when we finally get in, the lady was still cleaning. There was a horrible smell in the apartment which was disgusting