Pico do Refúgio - Casas de Campo

Nice design in a historical building and beautiful surroundings, many helpful suggestions by staff

Some of the furniture already worn out (esp. kitchen), floor very hard to clean due to structure, cockroach in the room once (usual for the area, but still not so fun)

Our family (from ages 5-75) took over all 5 casitas. We rented cars at the airport, only about 15 minutes away from the property. The breakfasts were delivered to our doorsteps every morning at 8:30 and were delicious and varied. The spacious location in Ribeira Grande made exploring the whole island easy. The setting was lovely with a pool that everyone enjoyed. The casitas were well-appointed with comfortable beds and equipped kitchen areas. There was lots of outdoor seating. There was one clogged drain that created a flood, and the staff were responsive about fixing it within 24 hours. We were a 4-minute drive from a farm to table restaurant where we enjoyed a 6-course, delicious meal. We paid for an extra service: Chef Pedro made a special dinner celebration for us in the common space that was outstanding.

It would have been helpful to have some guidance about using the laundry. Our clothes and towels took a long time to dry.

Very beautiful, thoughtful and well designed. We loved staying here; nice facilities, great location, beautiful views, friendly staff.

Our room was spacious, clean, nicely decorated. Very comfortable bed. The property is beautiful, very tranquil. Geographically located in the middle of the island, convenient to explore in all directions

Breakfast was served late, close to 9:30. We usually took off early so ended up having yesterday’s breakfast or use it for lunch

Wow, what a special place Pico do Refugio is. First of all, the property is absolutely gorgeous. Anna welcomed our family and was full of recommendations and explained the history behind the Refugio. The location was excellent, out of the busy Ponta Delgada, but still close enough to easily explore all around Sao Miguel. The loft we stayed in was spacious, airy, and comfortable. Each morning, the breakfasts delivered was amazing and filling. Even though the houses were all full, it was very quiet and peaceful. The common area had great coffee and treats and interesting art and products from local artists. We didn't want to leave.

This is a nice option to move around Sao Miguel. The location is great in a quiet and peaceful area. The place was beautiful and nice refurbished. The included breakfast was nice. In this place you have all you need to organize your stay on your own (kitchen, free parking, well location, supermarket nearby, huge garden and pool, barbecue, laundry, etc) very convenient. Ana, María Joao and all the staff were very nice, accesible, and helpful. Thank you all for making our stay amazing.

All was perfect. If I can point just one thing to improve in our apartment is that the sofa and seats in the living room are not very comfortable.

We had an incredible stay at Pico do Refúgio, enjoying the unique experience of being the only guests for the week in this charming former tea factory. The location, atmosphere, fireplace, and cozy interior truly made our trip special. It was such a pleasure to return after a busy day to a place that felt like home. Ana was a fantastic host, and the service was exceptional. The breakfasts were varied and delicious, and after a couple of delayed flights, we were warmly welcomed with appetizers upon arrival. We especially appreciated the privacy and peacefulness of the place, as well as the stunning surroundings, including Santa Bárbara Beach and Lagoa do Fogo. Simply amazing!

Perhaps the insects, but they weren’t a significant issue for us. Staying in the heart of nature, it’s something to be expected. They certainly didn’t impact our trip in any way.