Protur Sa Coma Playa Hotel & Spa

the staff are absolutely fantastic, so friendly and extremely helpful. particularly the bar staff and children's entertainment. the mini bar in the room is also a great plus.

we booked the Italian restaurant in the hotel across the road and it really was not worth the walk across the road, never been so disappointed with the standard of the food. we left the restaurant and returned to the buffet restaurant in our hotel.

Great new property.

Nothing

The location wasn't too bad, with just a brief walk to the beach. However, it was somewhat secluded from public transport. Breakfast was pleasant, with a nice variety of food, including a couple of examples of local foods.

The shower leaked a large amount of water out from under the shower door, into the bathroom and out into the bedroom section. When I informed the staff of this hazard no one offered me another room nor did they seem fazed about the water seeping / flowing into the bedroom area. So I had to go back and complain a second time and this time I requested another room but in the meantime I had to contend with what I was given. When the second room was ready, that shower was also leaking - not as bad as the first room but still leaking towards the bathroom door. The manager did not come out of the office to communicate or offer empathy for the mishap. Unfortunately I did not feel warmth or a sincere sense of welcoming from the staff either, especially from one person who constantly talked down to me.

Everybody was very helpful and nice. We enjoyed our stay very much

Pools were very cold. Especially the kids pool was very cold, luckily my son didnt care:)

All meals. Sports facilities and accessibility Pools Rooms Staff

The car park, although very much appreciated, was difficult to manoeuvre within in a large car

This was an all inclusive package. The quality and variety of food was excellent and all staff were extremely friendly,polite and helpful. The beach near the hotel was lovely and ideal for a break from the pool. The small pool was ideal for small children with slides etc and the facilities at the sister hotel were also available for use for a change of scenery. There was also a tranquil area with a pool for adults only. The evening entertainment was also very good for both children and adults. We booked a double room with patio overlooking the garden and it was spacious, comfortable and decorated to a high standard. The beds were also very comfortable and I would highly recommend this property for a relaxing break.

Nothing, it all exceeded expectations