Extended Stay America Suites - Los Angeles - Torrance - Del Amo Circle

Absolutely nothing beware

I was in a room with a broken refrigerator and television. They did nothing about it! I lost over $45 worth of food because of their negligence! I’m still waiting on my refund and I want my $45 refunded to me too. they caused me to lose my food. This is not right you have lost a good pain Customer.

Clean, friendly staff

Breakfast was convenient

The sink was dirty and the floors were dirty

Horrible stay room is dirty and smells so bad no pillows and the two pillows they give you were wet stain sheets, overall not worth your money to stay at any of their properties

Horrible condition of the hotel

Location

You charged too much for dogs $25 a day per dog that’s ridiculous. You need to lower those prices.

ロケーション

ホテルのフロントに全く笑顔がない。 廊下の掃除がされていない。

Nothing anymore

I went to check in on the eighth and Erica the assistant GM said I could not stay there any longer? I asked her why, her response was:“I got a call from the extended stay in Harbor Gateway and they said I left the room a mess“ I told her that that was incorrect. I told her I was in a room with a refrigerator that did not function correctly, and a television that did not function correctly nor the remote. So I did leave my soiled food in the refrigerator because it went bad due to the nonfunctioning fridge. I told Erica I had stayed at her place on Delamo before and she never had a problem with me. Everything was fine. But now, I was refused. I could not get the room and she told me I could never stay there again! This is ridiculous! I’m gonna call corporate regarding this situation for both extended. Stay Harbor Gateway and extended stay Delamo I was mistreated as a very good well paying Customer and this is the things I get wow! Maybe if they put me in a room with a functioning refrigerator maybe things would’ve been different at least I didn’t leave it out for it to smell

Cleanliness

No cooking supplies available