Homely 4BD Townhouse - Next to Hanley Park

We stayed at this property for a weekend as a group of six, and overall it had a mix of positives and frustrations. On the plus side, the water pressure was excellent, which made showers really enjoyable. The property itself offers a good amount of space, making it comfortable for spending time together as a group. It was also warm throughout our stay, which we appreciated. However, there were several downsides. The sofa was very low due to having no feet, which made it quite uncomfortable to use. The kitchen was not well equipped for a group of our size—there were very limited utensils, including no teaspoons, only three forks and three dessert spoons, and not enough mugs (only four), plates, or bowls. Cleanliness also needs attention. There were noticeable stains on the carpets, walls, and ceilings, and the ground floor had a damp smell that was unpleasant. We also had difficulty accessing the key lock storage on the second evening, which was frustrating. When we contacted the company, they responded saying they would sort it, but only followed up with an email asking us to report missing items rather than resolving the issue during our stay. Overall, while the space and basic comfort were good, the lack of proper kitchen equipment, cleanliness issues, and unhelpful response to problems made the experience less enjoyable than it could have been.

There was plenty of room for our family of 6 to relax and enjoy our stay. We had everything we could need, and really loved the gorgeous park across the road. The home actually exceeded what I was expecting, in terms of condition and cleanliness. It suited us, and was close to everything we could need. Staff were very helpful and addressed any issues promptly, (as we didnt know you had to hold the handle up to lock the door,) as well as sent reminders for things like bin day. We would stay there again.

Nothing to mention.

Great property and great location. Only 30 mins drive from Alton Towers. Loved that we were next to a big park. The house was spacious and comfortable

Minor repairs needed in property. Nothing that is a big deal. Property was beautiful and spacious. En-suite bathroom to the main bedroom and the downstairs bedroom has a big bather adjacent to it

It's a lovely place and really homely. ❤️ ❤️

The matress was not so comfortable

It had 3 bathrooms

Nothing

Spacious apartment well equipped beds could be doing with being better quality and new carpets wouldn’t go a miss as was stained in a lot of places but a lovely sized beautifully decorated apartment

Lovely house perfect for us. Location great too.

Bed upstairs next to twin room wasn't great. Mattress too thin didn't sleep well. Had to buy large fry pans, tin opener a sieve and a Grater as wasn't there. Shower head in landing upstairs bathroom was left hanging on taps and couldn't fix to use for shower. Large cobwebs in bedroom and landing. Cooker not particularly clean . Fry pan was awful so wouldn't use.

The spacing is good , we had areas we could go and work or gather together and rooms light and airy. The house is warm and comfortable and easy to use heating , showers and washing machine.

There is not enough soft seating for 5 adults , a cosy two seater if you know the other person well and a sofa. Having all plates laid out pre our arrival is strange , we had to wash everything as it had been out for three days before our actual arrival. Not enough plates , mugs and glasses. You had to wash everything straight away in order to have another cup of tea ! There is a serious lack of crockery everything is mismatched. Get to ikea even a charity shop and buy some sets. The heavy based glasses are not useable or suitable , they are for drinking alcohol and not water. Just very strange that was the only choices left if no glasses were available. The blinds not been repaired in good time and just lack of condition of the house before our arrival is not acceptable really. Broken door handles , even the back door handle is not in a good way. There shouldn’t have been this amount of time spent relaying information constantly to yourselves. Not good enough standard of cleaning in kitchen area , pans , oven etc.