Renaissance Residences Oahu Honolulu - Newly Opened 2024

まだ新しいせいかお部屋も綺麗でおしゃれな感じ

1日目にチェックインしたら掃除がされていない。 ロビーに連絡しようとしたら電話がつながらない 2日目は5時に帰宅したらまだ掃除未完了 3日目からはちゃんと綺麗になっていました ただ洗面所が詰まっていたり、それが解消するとキッチンが詰まっていたりしていました チェックイン時の1人のスタッフ以外皆さん感じよく誠意がありました その人からチェックインに渡された日本語の紙にお風呂が無料と書いてあったのですが、実際は30ドルかかると言われたので、そのスタッフに言ったら逆ギレされて、オレは日本語は知らないし、その紙の内容も理解していない！とほんと高圧的な態度でした あのスタッフ以外は全体的に快適だったと思います

Likes: Room overlooked the beach and downtown, washer, dryer available in room with kitchenette & refrigerator, adjustable climate control. Room seems well insulated as I did not hear any noises out in the hallway or from guests in rooms nearby. Room service was available. Rooms were cleaned & re-stocked daily--a nice treat. Pool was great for keikis & exercise room was well maintained with a variety of equipment. The pool area is spacious, quiet, well maintained, & not overcrowded at any time day or evening, poolside bar open during certain hours for adult drinks. Towels & beach chairs were available for checkout & use off site. There is a strict return policy for these items. The staff were friendly, helpful, gracious. There is no wait for the elevators even though our rooms were on the 34th floor. The breakfast menu had something likeable for all in my Ohana. The property is within walking distance of other chain stores (Target, ABC), & the Ala Moana Mall (stores seem to be high-end retail), food court & Foodland (like Whole Foods) also in the mall Dislikes: There were no adjoining rooms or suites for our Ohana, but we had adjacent rooms which worked out ok. The fees for daily valet parking & the daily resort fee may come as a surprise or shock. Use up the daily resort fee, otherwise it's money left on the table. As usual, there are county, city, state and tourism taxes attached to the final bill which add up. (But it's Hawaii, and tourism is a big part of the economy).

No time for breakfast but coffee in La Mill is sufficient

The first miserable cleaner we encountered ,that was 29th May. I regretted giving her tip.

The room was great. Kitchenette, tub, and washer dryer was a great perk. Location was close to Ala Moana and Neil Blaisdell.

We arrived for check in at the normal time and were informed that they booked every room and that our room was not yet cleaned. We were allowed to eat at the bar and they would cover a certain amount (but how do they cover it without a hotel key?) They also said they’d email within the hour when it was ready and never did email. We had to wait in the lobby line again just hoping the room was available. Also we tried to order room service both for dinner and for breakfast and the line was always busy. We never got through to order even after trying for an hour each meal. Very disappointed about that.

It was great being away from the noise and crowds of Waikiki but still able to take the shuttle there when desired. Good shopping options were within walking distance from the hotel.

Room service was very poor! Couldn’t even call them! They would never pick up!

Great amenities. Wonderful pool area and great restaurant.

Very close to the mall You get a credit each day to use at the hotel The pool/ hot tub was amazing staff is friendly/accommodating I want to go back!