L and A Lodges

We loved the location, it was back to nature for us as a family and dogs. Kids loved playing in the river and dogs loved going on walks. This was a fantastic holiday for spending good quality time as a family. The Lodge was spacious and comfortable, relatively clean. I liked the added baby gate at the top of the stairs.

No dog poop bins on site. There was no dustpan and brush in the lodge. No parking direction. One shared bbq for cooking. I would suggest a little electric grill would be useful in the lodge. We ended up buying one. The Internet was intermittent therefore the tv in the lodge was useless but we actually didn't mind this.

Lovely site, huge Lodge. Good location for us. Got a really good deal. Staff are friendly. It was a home from home.

Lovely quiet, pretty location. Great heaters if needed in all rooms. Lovely hot water in kitchen area Good WiFi Smart tv facilities. No bother from owners. Very kind people. Community fireplace

A few things missing from the property…… Bath mat Some sort of table or drawers in bedroom Now where to hang a towel. A hook on a door or something would be helpful. No shower instructions.water seemed hot but lasted 1 min and didn’t drain quick enough. Hot water tap in bathroom wouldn’t turn on. No cooking facilities for a self catering property.

Location

Not properly cleaned. The bathroom has molds and floor gets wet when you shower.Kitchen is dirty and dusty everywhere.

Only the Location

Property hasn’t been clean & poor facilities

Lovley woodlands

I am writing to formally raise a complaint regarding our recent stay at your property, where we booked 5 chalets as a family group. My family stayed in Chalet 13, and the experience was extremely disappointing due to the poor condition and lack of cleanliness. The chalet was filthy, with dust and cobwebs everywhere, including behind the curtains in all bedrooms. The bathroom smelled strongly of urine, and the toilet was in a filthy condition. There was a leak from the waste pipe, resulting in soggy floors. When my son dropped the remote into the sofa, we lifted the cushions and found foreign coins, nappy rash cream, and other debris, indicating the furniture had not been cleaned in a long time. In addition, my brother and his family stayed in Chalet 12, where they had to bleach the kitchen and clean the kettle before they could unpack.

Excellent location, staff very friendly and helpful

Curtains not wide enough for windows, doors wouldn't close properly.