Zen Vacation Rentals Ocean front 3 3 MAZAL

Ocean view large balcony, direct beach access, lounge chairs and beach umbrella; high ceilings, large unit, clean and modern, floor to ceiling windows.

This is meant to be feedback the owner can consider for possible improvements: the lighting was poor throughout but especially in the master bathroom and kitchen. No kitchen towel nor potholder/oven mitt. Only 2 hand towels in master for 4 days. Hall bathroom had an odor our entire stay (sewage perhaps?). Sliding doors were beautiful and I’m sure were impact resistant however they were extremely difficult to slide open/closed. We thoroughly enjoyed mornings and evenings on the balcony; however, the 4 chairs were mismatched and not an ideal height, some too low even to eat at the table. Not sure if insurance would allow, but higher chairs on the balcony would allow a view over the plexiglass for even more beautiful beach views.

Las vistas!! inmejorable ubicación, un placer mirar el amanecer desde su balcón. La cama era cómoda. Bien wifi, bien Aire acondicionado. Bien que tenga el ascensor privado. El valet parking muy ágil y organizado. El desayuno en el noveno piso genial, gracias Boris que se esforzó por atendernos muy bien.

La limpieza superficial, apenas aceptable. Tiene detalles de mantenimiento y renovación para hacer, por ejemplo los muebles de exterior!

Localizacso

Dois dias sem água quente p tomar banho

Great location, but.

This was a disaster. Arrived - no hot water in the room, lots of people show up to double-check that there is indeed no hot water in the room, then maintenance shows up and turn it off completely. We are tired after the flight, so decided to deal it in the morning. Next day saga continues that finally resulted in the hot water fixed (but it's leaking, that they will address in yet another day). In the morning we realized how dirty the apartment is, kitchen utensils are worn out to the point of no return. We go to the store get cleaning supplies and spend entire day cleaning the unit, washing bedding, washing towels that are gray color. Coffee machine doesn't work, microwave door doesn't open, fridge lower part half-open with a lot of ice build up, balcony furniture in destroyed shape. We have requested new utensils (that they brought quite quickly), towels (took them two days). I said that I expect a partial refund and left it to the manager to decide on how much. I strongly believe it's nothing but fair, but the manager decided to ghost me. So, requesting the refund via my CC and I think first time leaving a negative review. Think twice and read other reviews of this property before booking.