8 Water Street

Nothing

Vile, dirty. Felt like we were in someone’s crack den. Carpets were filthy took down a side street not the property on the picture. Tv was on. The guy just took the room key off his key like he’d just been at his own apartment and was lending it to us for the night. Even his washer was on. Spotlights were broken. Windows were filthy bed looked slept in. Some scally that looked homeless shown us to what seemed to be his flat. I felt so unsafe and extremely anxious that as soon as he left we escaped

Twas a bit confusing to begin with for the check in.. but.. Just go through the restaurant on the corner if its out of hours..Let me tell you though It was brilliant for the price and location.. its about 100 yards from Castle street .. town hall as a guide... everything needed ie food and shops within super easy access.. Staff for check in were the best I've met in quite some time.. Nice quiet spot.. guys I wish you all the best.. to the lad who helped out getting our luggage up into the room and staying out of his working hours.. mate I owe you a pint... great stay.. cheers.. John

Nothing not to like...

The location was fabulous, and the host was very helpful and accommodating.

Proximity. Clean, quiet and comfortable. Parking available and able to take our dog. Nice shower, kitchen and living room. Pleasant and helpful host.

Just the check in. It wasn't clear where the parking was and we had to wait to meet the host to check in. Maybe if the code to the building had been sent to us before arrival and then a key lock outside the door of the apartment would have been helpful?

Ideal location Great price Bigger than expected

Took a little while to sort wifi out but wasn’t a big issue

The location of this property is fantastic

When I booked on booking.com it stated that I received free parking and an early check in from 10am. I messaged the property to ensure that was ok and to check where to park. They didn’t respond. I called the hotel many many times and no answer whatsoever. I was travelling with a 4 month old baby so knowing where to park and what time I could check in was important. I arrived at the hotel at around 2pm. There isn’t a reception and no staff at all. I kept calling the number and eventually someone answered. I said that I was here and supposed to be able to check in early. He came to meet me at the entrance but advised that “he didn’t work here he was just here to let me in” but despite my booking saying I could check in from 10am he couldn’t let me in the room until 3. Not ok when I had a baby needing feeding etc. I went away and came back at 3pm… the corridors leading up to the room look really tired and run down, the room itself was really big, however a lot of the cups etc in the cupboard didn’t smell clean. I washed everything before use. The building itself has no security and anyone can walk in off the street get in the lift and go anywhere in the hotel. It didn’t feel safe. The room is also locked and unlocked via an app on your phone. My battery was really low and this because a worry whilst out shopping in case I couldn’t get back in. With there being no staff at all, and no one answers the phone number when you call it, this would have been a problem not being able to access accommodation. Overall not a good experience at all

The flat was well equipped and clean. It was in an ideal location near to the docks and Liverpool 1. Unfortunately we arrived the day after the car went into the crowd on Water Street, but the staff were great in getting us into the car park and building.

Really need better pillows. They were way too firm. It is my only complaint.

Perfect for what we needed great location staff were lovely ! Will definitely be going to stay there again as we go to Liverpool a lot to see family ! The size of place was fab very clean and Every thing you need was in the property !!

The apartment was lovely and clean and was perfect for what we wanted

Nothing really

Great location, very spacious apartment and nicely decorated. Danny was really helpful and attentive