Bullring Lux Suite, New Street Free Netflix - Free Secure Parking- Sleeps 6

Central location 2 bathrooms Comfy beds Clean

To collect the key, you had to park in a city centre car park (£9!) and go to a busy local shop. To return it you went back- but they were closed until 10- when you had to be out! One bedroom had no window- just glass bricks to the landing. Building covered in scaffolding and plastic. Public areas need a clean- lots of stained carpet- but the flat was very clean.

Good location, close to the station

The property is cheap. Cheap furniture, the sofa bed advertised is not the actual sofa in the place. It’s a very cheap small sofa. The beds are uncomfortable, the sinks are so small, everytime u open the taps the water flushes out so fast that the floor gets wet. It’s like this in both bedrooms. There is also a smell in the apartment that you can’t get rid of, not very pleasant to stay at all. The building itself, the entrance is like a building site with scaffolding everywhere. (Il attach a picture) Not very nice to walk in and out of, especially at night. Even the night security I got speaking to, said this block is a shit hole. It looks decent in the pictures, but I promise you, the flat is not worth it. This is why it’s cheap, it’s to justify all these problems above I mentioned. If u just want somewhere cheap and it’s a group of boys, who don’t care about comfortable beds and the smell then it might be ok for you. Also there is a ring door bell right outside the door of this apartment, such an invasion of privacy too.

Nothing

An incredibly complicated and long winded journey to get keys to the property to check in. On arrival after a busy day on site we needed showers. But no hot water. We needed to access wifi for an important business meeting on MS Teams. No wifi. The entire apartment smelt foul. Tried to contact host, they didn't pick up. So we chose to move to a hotel. It took over a week to get a response from the host. To be told we would not receive a refund. We requested to meet halfway and be refunded for one of the two nights. It was declined. A poor standard of property with an even poorer standard of customer service.

The beds were comfortable and the location was perfect.

The cleanliness, things broken or not fixed properly within the property. I.E bath plug broken/missing? Bath plug hole was rusty. Shower door was broken, outside of the property was disgusting. The carpets were not cleaned properly, the iron was broken.

nice clean apartment and great central location.

Fantastic central location. The Bull Ring a couple of minutes away. Underground parking is superb. Easy access via fob. Friendly staff were always on duty.

Everything was perfect. Even they can accommodate our later checkout due to my son´s health issues.

Good location clean and comfy beds. 2 bathrooms one en-suite . Owner very approachable and willing to help immediately with any concerns.

A lot of scaffolding and building work round our room but didn’t cause problem but nothing major