Water Bird's Resort & Yala Safari

disponibilités et facilité, nous avons pu laisser les sacs jusqu’au retour du safari.

la dame se permet de rentrer dans la chambre et de nous faire penser que des services sont gratuits alors que ce n’est pas le cas.

Great localisation along the lake where crocodile can be seen. The owner was lovely and very helpful. We had a very pleasant stay. They organise our safari trip and it was great thank you.

Despite that the owner did everything that they could, the wifi did not work

Hi, we have know left the property. Such a disappointment booking. For a 9.0 rated place on booking.com where you expect basic services ie clean rooms, beds, hot water and working en-suites - this resort disappoints in majority. Arrived as a family of 9, to be told there’s a problem with the Solar cable since previous day and likely to continue for the coming days, which meant no hot showers for our two night stay. Rooms were clean however the basic amenities disappointed. Plumbing in the hotel was awful, from poor toilet flushes to sink drains, to showers only dribbling water to the point your virtually unable to take a shower Leaky sink basin in one room (waster pipe, so it’s the dirt back out) No bed sheets covers for any rooms, when they did arrive on request, they had a pungent smell of smokers smoke, so had to be replaced - almost as if they weren’t there expecting us! Bath towels had to be requested for each room. We came late in the evening (torrential rain and cold) with children and elderly, the last thing we needed is all of the above. Ontop If they pre warned us about the lack of hot water out of courtesy we would have moved elsewhere. Staff were very nice and tried to help where they could. We decided to just take it on the chin and not dampen our trip and mark this experience as an exception to the wonderful places we have stayed in Sri Lanka. The safari organised was very good..the drivers were exceptionally knowledgeable and helpful.

Located directly front of the lake, you can enjoy the breeze from the balcony and chill. You can get both AC and Non AC rooms.

We had a power cut and a water cut, can’t blame the property. They tried to fix it for us. Had some noises of men shouting which disturbed the sleeping.

The location was great near the lake.

Sheets were completely missing, and towels were not available for everyone. The A/C didn’t work well, suddenly switching off several times during the night. Breakfast wasn’t available on-site—it was just brought in from elsewhere. When we asked to order, they couldn’t manage it, and the staff was not as supportive compared to other places in Sri Lanka. Lastly, and most importantly, they burned garbage in the resort area in the evening, and the smell reached our rooms. This is completely unacceptable to us.

Courtesy

Water speed