MANTA RAY MANOR HAVEN -Nestled on Sri Lanka's Southern Coast, offers Luxurious rooms with Ocean, Garden, & Pool Views, a Private Beach, Ocean-View Pool wit

Diverse keren geprobeerd de accomodatie te bereiken via mail, met vragen of er ook gerenoveerde kamers beschikbaar waren. Er waren namelijk redelijk veel slechte reviews over de kamers. Naar herhaaldelijk mailen ook met tussenkomst van Booking.com geen enkele reactie. Een familielid die al verbleef in Ahangama is dus naar de accomodatie gegaan om persoonlijk te informeren bij de manager. Het werd zeer schofterig en onprofessioneel geholpen. Echter wij hadden met CC gereserveerd en konden geen restitutie verkrijgen. Nu snap ik ook wel waarom gezien de reviews, ze daarom lopen geen enkel financiële risico en hoeven blijkbaar geen service te verlenen. Zo zonde want de locatie aan zee is prachtig. Wij hadden geen enkele vertrouwen meer in de accomodatie en hebben voor deze 3 nachten op voorhand een andere accommodatie gereserveerd. Uiteindelijk heeft Booking.com ons hierbij goed geholpen en hoeven nu toch geen annuleringskosten te betalen. Dank Booking.com

Slecht management!

I had very nice time there. Very good location ，good view from our balcony, big and comfortable beds . Breakfast was not bad , but if more fruits would be much much better. I love people who worked there, they are soooo nice , friendly, helpful and hotel had 2 dogs , I will miss them sooooo much . Will recommend this hotel for sure

Everything

We had a long trip around Sri Lanka and were staying in Arugam Bay before coming to Ahangama. After a tiring journey, we arrived at Manta Ray Manor Hotel expecting to check into the room that was already confirmed and accepted by the hotel. To our shock, when we arrived, they told us they had no rooms available. Even though our booking was confirmed, they said they couldn’t give us the rooms. This was extremely disappointing and unprofessional. They completely wasted my time and my friends’ time after we traveled such a long distance. We were left without accommodation and had to search for another place at the last minute. Very poor management and communication. Please be careful before booking here.

Be Careful When Booking This Hotel…Very poor management and communication

The location

The hospitality was worst and rude people

Very bad stuff

Nothing

Great hosts and people (incl. Bella & Carlos) - made our stay really enjoyable. Thank you for having us.

Rooms could do with some general upkeep but for the price, it is great value.